Anna Kurosawa

For a long time I did not have the opportunity to go to Second Life due to illness and being treated in another country. Upon arrival, I was unable to log into my account. At the post office I found a letter where it says that my account is blocked and links how I can pay. But the links do not work and redirect to the account login page. I am very upset. I wrote to technical support, but they do not respond. My account disappeared from a search in SL. Will I be able to return my account or is this already the end? Sorry for my English.