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Fiona Nova

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Posts posted by Fiona Nova

  1. 42 minutes ago, Samsara Capalini said:

    Pro-Rata

    I am quite interested in switching, but I am wondering if the amount is pro-rata, I have only just renewed my regular Premium account, and only 2 months into my yearly membership, I pay annually. I cannot seem to find the information laid out clearly, obviously I do not wish for 10 months of subs to disappear into the void.

    Does anyone know how LL are working this out?

     

    Proportionally:

     

    1146165595_PayPP.png.58e0c74dc0832c2ac4d928a8ef0fd749.png

  2. 14 minutes ago, Drayke Newall said:

    Where exactly is that shown on the advertising page posted above have shown? Did you read the ACCC article I posted outlining the laws in Australia governing advertising prices? I'm guessing based on your response you didn't.

    "Not including the GST component means that consumers only receive part of the price information. Failing to make the total price to be paid clear in advertisements is likely to mislead consumers and breach the Trade Practices Act 1974.

    Businesses must remember that where a price is quoted, it must be clear to the consumer exactly how much he or she will be expected to pay."

    No where does it say in the article, Trade Practices Act or any other legislation Invoices of which you have shown. It clearly states quotes and advertisements that are what the images posted before yours are. They are quotes or advertisements prior to showing an Invoice which has separate clauses in the legislation.

    I just wanted to express the price that has to be paid in Germany.

    So keep calm.

    And no, why should I read your Australian example? It's of no interest to me.

    • Like 1
    • Haha 1
  3. 1 hour ago, Drayke Newall said:

    I agree. The fact that the price seems to have taxes applied already means that when it is applied it should say VAT or GST included or nothing at all.

    In fact, it is tax law in Australia that if GST is already applied to the amount, then you are not to show afterwards a statement that may cause consumer confusion or mislead. Linden Lab applying GST to the figure and then afterwards stating that 'Local taxes may apply' is confusing and misleading.

    This applies to international businesses that are required to charge GST as Linden Lab is. Not doing so means that they can be fined by the ACCC. 

    Quoted from the ACCC ACCC warns service sector | ACCC:

    "Businesses must remember that where a price is quoted, it must be clear to the consumer exactly how much he or she will be expected to pay...Prices displayed or quoted to the general public should include GST. Simply stating that 10 per cent GST will be added to the price at time of payment may mislead consumers."

    "Penalties for breaches of this part of the Act range up to $200,000 for businesses and $40,000 for individuals, per offence. In addition to monetary penalties, the Court can impose injunctions and order corrective advertising."

    Are you sure? Look carefully under the yearly figure stated, it clearly states "Local taxes may apply". This is not stated on the old premium plan but clearly on the new plan. This is why there is confusion. Linden Lab need to confirm which is which. If the monthly includes local taxes then the "local taxes may apply" needs to be removed. If it doesnt include local taxes then the yearly figure needs to have "local taxes may apply" removed and the figure for monthly altered to not include taxes.

    Cant have that statement on both as it is misleading, confusing and illegal. I dont know which Linden to tag on my post for this clear illegal statement (well in Aus anyway) to be corrected otherwise I would.

    1701861342_Premium.thumb.png.dbf22393071adba75bcfd488d65d84b5.png

    • Like 1
  4. 1 hour ago, Marianne Little said:

    Linden Lab war professionell und hat meine Mehrwertsteuer hinzugefügt, lange bevor ich auf „Kaufen“ drücke.

    Ich mag das. Stattdessen hätten sie die Mehrwertsteuer erst an der Kasse hinzufügen können. Ich könnte auf Bezahlen drücken, ohne es zu merken. Es ist also gut, es auf der ersten Seite zu haben. Sie haben es auch für Premium monatlich hinzugefügt, aber nicht in Rot, da es der normale Preis ist.

    In den restlichen Monaten werden es 37,49 US sein. Wenn ich monatlich zahlen wollte/musste.

    Nein, ich bin nicht weiter zur Kasse gegangen. Nicht jetzt. Später. Vielleicht.

     

    wvat.png

    From one of my other accounts. And no, I didn't buy - not worth it for me.

     

    Premium+.png

    • Like 2
  5. 5 minutes ago, Orwar said:

       Or you can just pay the tier fee of $7/month for the extra 1024 sqm, just as someone who wants a home (that isn't a Linden Home) and doesn't care about the 'basic' premium benefits such as the group count or weekly stipend might already choose to do (though arguably the ~$48.50 per annum worth of L$ stipend gives an annual subscription the edge). $84 for 12 months of 1024 tier vs. $99 annually for premium (or $144 if you're paying it monthly).

    That's too much math for me, especially since I would have to pay in €. ;)

    So no, I'm not going to upgrade to Premium+ at that price.

    • Like 2
  6. 31 minutes ago, Nika Talaj said:

    Right.  Try resetting your parcel controller pole. 

    > Left click on the pole, and hold the mouse button down for over 4 seconds. After you release, you should see a message in chat that the scripts have  been reset.

    > Wait a full minute.

    > Click on the pole again and it should be working fine.

     

    Thank you so much for this helpful information! My friend was about to write a ticket or ask in the live chat in six hours.  :)

    • Like 1
  7. 1 minute ago, Kerstin Ruben said:

    Hat vielleicht jemand eine vernünftige Erklärung für dieses Nicht-Einloggen-können-Phänomen? Und vielleicht auch eine ungefähre Angabe, wie lange es erfahrungsgemäß dauert, bis das gelöst ist

    Ich war heute Morgen drin, dann konnte mein angefordertes Inventar nicht geladen werden und ich wollte neu einloggen. Ein fataler Fehler, komme seitdem auch nicht mehr rein.

     

  8. I quit my house at Bellisseria - Leera today. My parcel and the region is not habitable since 2 days, you couldn't even change your outfit or use Huds (Maitreya, AOs) for example.

    Too bad that my ticket remained unanswered! 😠

    When I got a new LH it was the same as before. Only the house was no longer there, the parcel was empty. ;)
     

  9. On 8/13/2019 at 9:18 AM, anna2358 said:

    Why do we need a 'security system'?

    Based on your question, I can tell you don't need a security system. How unfortunate for you.

    Some others, including me, need this system.
    Why is absolutly irrelevant. Anyway, it has nothing to do with "POWER". But I'm sure someday you'll figure it out. I hope you'll keep it for yourself then. ;)

    • Sad 1
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