[I see me and other avatar only as cloud]

Last 2 day I faced a problem in second life I see me and other avatar only as cloud I test my internet line that show ok then I test lag meter that show all normal , but still all same problem after log in it show only cloud  then after few time it show different part load fail at notification bar place  please see my issued i am  so worried   

[holding my proceed credit]

Thank u dear   give me  reply     i understand all    now they told me   required by applicable law to maintain your identification information

[holding my proceed credit]

7 minutes ago, Ethan Paslong said:

i don't get it i think... as far i know you don't sign up with your name, only birthdate ... so if you messed that up you'rin trouble, but otherwise just send in the ID they ask and you'r ready.

yes it is  i use nick name when signup   

[holding my proceed credit]

6 minutes ago, Lindal Kidd said:

YOU SHOULD NEVER USE YOUR REAL LIFE NAME ANYWHERE IN SECOND LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

they want my national  id card or like that  there have my rl name  they will accepted it ? i am very worried  if show they my nickname  ?

[holding my proceed credit]

6 minutes ago, Lindal Kidd said:

If you used a name other than your own Real Life name when you registered for Second Life, you're in trouble.  You'll need to verify your identity with LL and convince them that you are you.

If by "nickname" you mean your Second Life user name or Display Name...they already know those, and they aren't important for a Process Credit transaction.

i din,t know here need original id card  so i was used nick name when create account     but i am change it display  my rl name  but here and  support ticket   and  this  forum and some area show  still this nick name my nick name is mariakhan that show here 

[holding my proceed credit]

well look show my name show here mariakhan  but its not my rl  name  i changed  it at sl viewer  so there show rl name with my avatar  and  here also some place like marketplace show my rl name but support ticket   and  this  forum and some area show  still this nick name  i think u understand 

[holding my proceed credit]

so  for my current nickname show here website don,t any problem  verified ?   

[holding my proceed credit]

hey all  i need a help,    linden lab  hold my process credit   they send a email  and  want verified information  like my  national id card or like that   i have my id card  but a problem here when my account created i was use my neck name that name  don,t have  my national id card , i was also changed my nick name by real name from second life viewer but still show  thsi  website  nick name  now my question  they  will accepted  my national id card with my rl name   ?   spite showed  my nick name