I think bringing back second life mentors would do wonders for user retention. The steep learning curve, mixed with the jadedness and antisocial tendencies of a lot of older residents does little to keep people coming back. more advertising would help as well.
I know they can’t fix the crazy amount of lag but there are literally hundreds of bugged out things they can and should fix , like all the teleportion fails people have been experiencing lately . There is no excuse as to why a lot of these things haven’t been fixed yet.