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Posts posted by freddymalhouny

  1. Hello, this the answer from my support ticket...maybe it help someone
    Hello, freddymalhouny Resident
    Thank you for the additional information.
    The Engineers have found that Product Listings that have non ASCII characters in them are causing the issue. 
    If you remove any non ASCII characters from all languages tabs on the listing, you should be able to set the listing to Active without the So Sorry error message being generated. 
    The listing should still be set to Active even if the system generates the error message though. 
    You can verify this by viewing the Product Listing Sate on the Manage Listings entry for the item on the Marketplace web site. 
    Kind Regards,
    Dakota Linden
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