Did you ever find a resolution to this issue? I bought this condo for the land I am developing. It is stunning and beautiful and so well designed. The creator of the product went out of business and the control system you speak of was tied to a backend server. when they shut the server down, all the control systems for almost everything they made went offline. I wish I'd known this before buying. I would have never purchased. How can the company A.E. Worx still be listed in the Marketplace?
Anyway, if your landlord ever made any progress please let me know, I'd love to get this building working again!