That's nice but I only own half the region, sub-let, have no way of finding out /where/ (no region tools, no support) the problem is and if its not on the half I own, no way of doing anything about it. Also auditing the half that I own would essentially involve me snooping on my tenants, which I find unethical.
If its that easy, even less reason why it's taking support 3 months to do anything...