Yeah I know that but then why didn't they get back to me about the account Re-Creation? That when I search the login name it appears there and before I asked submitted a ticket for the Re-Creation it wasn't showing at all.
The Re-Creation ticket was Created on Feburary.27th,2017 Ticket Recieved at 7:20pm.
When I had called in about that paticalar ticket he said he has seen two different one's I said "Yeah the first one I put in the wrong e-mail address" he then asked me the correct one I had told him and he had put it on the notes on that ticket and that I need a password reset with that e-mail as well.