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djdunn

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  1. djdunn

    Frustrated.

    It came 2 weeks after the unauthorized transaction. And thank you Rowan for explaining what LL could not. I guess LL only cares about transaction fraud and not money washing fraud.
  2. djdunn

    Frustrated.

    I received the email first after the unauthorized transaction. Actually two emails saying my account was compromised then I went to the website, did not follow any links from email, changed my password saw the missing L$ waited a few days, sent a ticket in, they told me they couldn't refund an unauthorized transaction because no transaction existed. I said yes it exists here's the order number. And no response yet still a week later. I open another ticket, and they tell me basically that it's the wrong kind of transaction and they can't reverse it. That they will only reverse transactions "for L$" not "with L$".
  3. djdunn

    Frustrated.

    My question would be, why was I lied to and told that unauthorized transaction were in the process of being refunded then pulling a 360 and telling me nope we can't do do that.
  4. djdunn

    Frustrated.

    I'm frustrated with Linden right now. They email me saying there was suspicious activity on my account was locked and I had to reset my password. They send another email saying there was suspicious activity and "Additionally, we wanted to make you aware that we are in the process of refunding you for the unauthorized transactions that occurred." ok so I changed my password and logged in and yeah like 26000L$ got spent. So I send a ticket in, and they are all like we unfortunately can't refund your l$. I was like yo but you emailed me saying you were going to do just that. And they responded saying well there has been no transactions since 2019. I'm like yo what about this one in February for over 26000L$ and they stopped responding to the ticket. I'm just frustrated, I feel like quitting, Linden Labs lies to me I don't feel like a valued customer. I just don't have any more fight in me.
  5. http://maps.secondlife.com/secondlife/Stamper/34/241/43 3000L$
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