maddybutts

So I was logged in this morning on my private land and was booted off I went to see what was going on on the SL website and I was shocked to see my account was on hold I emediatley called LL support but they keep telling me that they cant tell me why on the phone and it can only be apealed via a ticket or case so i submitted a case only to have them say i broke the tos and they would close all associated accounts. I have been panicking since this morning and I just have to get to the bottom of this Iv been in sl for 6 years and have invested so much tiem and money and love into this world and love it so much I just want to get through this and be able to say its because LL staff are great. But how can I apeal something they wont tell me about? below is what they sent me the second time around. Thank you for contacting us regarding this issue. Linden Lab has reviewed your appeal of our decision to permanently terminate your Second Life access. The original decision to terminate your Second Life access was reached after investigation of your use of the Second Life software and service. Upon further examination of your case, we have determined that the permanent closure of your accounts was justified and correctly applied. The evidence shows that you have severely or repeatedly violated the Second Life Terms of Service or Community Standards, and therefore your account and any alternate Second Life accounts are now permanently inaccessible. This concludes our investigation of your appeal. Please consider the matter resolved, as no further communications on this matter will be sent. Sincerely, Kristin Linden Fraud Specialist Linden Lab what worries me is she is a fraud specialist and I think it could have something to do with the fact that my mom made an account on her pc logged in on my pc at a point ((wich is why they think its an alt)) in the beginning she was paying her accounts premium and our private land with her money then when she fell out of love with the game and came on less I began using my payment info on her account and she would get on to transfer me the monthly premium money because I was paying for it. But I have been doing that for so many years with no issue I dont knwo whats going on and it scares me last time i had a case agaisnt me i was abel to apeal it just fien because support actually told me what was going on and the claim against me was false . So im jsut wandering who can i call or what can I do? Iv faxed them twixe yesterday and im waiting for news during openign hours and will call alll day if i have to I just reviewed the community standards that LL said I have broken and I will address every rule in the below post. Intolerance I love everyone and I even have a private owned place for me and my friends to be safe in Harassment Im not a fan of bullies and never want to be one Assault I do not really care for combat Disclosure I have no trouble keeping sl in sl Adult Regions, Groups, and Listings I limit adult activity were it belongs this one i am especialy cautious about because though my avi is not a child people often confuse it for one when in reality my avi is about as tall as me in RL and im 22 yrs old Disturbing the Peace I dont care for griefing I already have to deal with them enough coming to my hangout and harassing my friends