Hello, I tried to login via Firestorm client (4.7.9.50527). I got this message: http://prntscr.com/cyouo8 I also checked the current SL client (4.1.1.320331) and got the same failure. I'm from Germany, my friend from Illinois, USA has no issues logging in. Could you help me please? Sincerely Heliopheres Resident PS.: I emailed them and got this as response: Thank you for contacting Linden Lab, the makers of Second Life. Our support system has changed and we no longer allow new support cases to be created through this email address. To find information on your issue and to contact support, please visit https://support.secondlife.com/ . Please note, information sent to this email address will not be read or responded to. Best regards, Linden Lab