CeltLlywelyn

i bought an item at an in world store item cost me just under 12k, was told out of stock, contact this person, which i have done also submited a ticket, while i was at the store i recived an IM from someone else who had bought something , telling me not to buy as they had bought something and paid 17k and item out of stock and have sent numerous IM and heard nothing, also someone else has been waiting 3 weeks for a reply, can someone please tell me what to do