After 2 days of frustration with customer service, all of my 5 accounts were permanently banned. What pisses me off is that it took me several phone calls and messages for them to tell me that all of my accounts instead of just telling me at once when I logged on and the fact that my offense isn't even that serious(I mean logging in several accounts? My friends do that all the time!)... Lindenlabs goes ape $hit over me logging into some accounts at once one time yet doesn't care about the trolls or harassers who haven't even spent a dime on SL... I'm done with Second Life and I hope it dies off fast.