kris2112

ok .. if it is firestorm .. i would try the follwoing -- go into your computer's user settings -- find the appData folder ...open it .. you should see 3 folders .. LOCAL, LOCALLOW, and ROAMING... open LOCAL, delete the firestorm folder.... open ROAMING - delete the firestorm folder. ( dont worry they will repopulate ) Now , RESTART your computer... that may help correct your issues.

by what you described, it does not appear you have been grieved. It would be helpful to state the viewer you are using.