Sunny Hui

Hi, Hypatia, Oh that''s a big blooper I remember wondering if that was happening to my listings when the auto fil thing was happening many times daily. - I don't understand why they don't put a warning on it in the help files, it will knock any listing it affects badly. Let alone sell the wrong stuff to the mercents customers. I am still leaving reports on my jira. Help wrote to me and asked me to and very occasionally writes and says they're still working on it and trying to narrow in on exact area of the glitch. Mainly about the copy error now, I don't know how much more narrowing down my case can give. Meanwhiel I am stuck using my mp listings folder with all these remedial precautions from help that only allows me minimal use and where i must tend it daily, sometimes a few times.

Hi Marlowe, I'm sorry to hear you are getting it also, I have voted on your jira's, mine is back open now too. First time it happened I put off going to help, as ya do... Hopin it would just go away or be a managable problem. But it became so severe I pulled listings off line and went to them, it happens only with my best selling set of stuff, has to do with auto fill. And now I after yesterday it is taking items out of VMM stockfolders and adding them. Help were good last night. I went to them again as soon as it started happening and they responded with in the day, reopened the jira and I am going to keep a diary of issues and try and pin point it. SO they want to fix it. I think gacha tradign is part of it, I do it in such a way that I don't like to let a listing go. I choose a collection that I can keep filled and trhere available long after the gacha round is done. So my listings become valuable to me, as the rankings i earn from longevity. What scares me is how it just degenerated last time and already this time has gone from simply getting the error and being able to fix and relist with a fresh version folder to last night, while writing back to help, I opened VMM on SL to have a look and the error just started popping up with out any touching of any folder. Is it still happening to you?

Seems I spoke to soon, last night sales picked up again finally and it has started again. It has even emailed me saying something was out of stock, and i come online to find it is delisted with one still left in it, my usual first step is to (after I check everything first of course) make a new version folder, not even that works. So I leave it closed while help get to me or I relist it fully and lose all my hard earned ranking. What is stressful is this isn't just a hobby for me, the money I make is solid enough to be calculated into my real life income. It's nothing huge, but enough to count a lot in my life as I'm struggling.

Hi, Hypartia, Thank you for replying. They got back to me on my open ticket and explained how to work around a bug. Alot of work to fix listings. But they seem stable - I think- I'll know for sure when sales pick back up. Closing the jira was them, I guess it is easier to have peoples shops fall to bits, have them contact support, go write a jira and then give them instructions on how to work around the problem and then close the jira with nothing done. easier than fixing it. Odd. Sorry to be grumpy, but it was pretty shoddy. Don't use Auto fill! lol Thanks again for checking in! We live and learn, ey.:smileyvery-happy:

https://jira.secondlife.com/browse/BUG-11164 If there is a way to help with this I would appreciate it, I remember years ago people used to vote or acknopwlage "jiras" to help get them seen. It is in reference to this issue I made a post on recently. https://community.secondlife.com/t5/Merchants/2-MP-glitches-Changing-names-of-my-products-delisting-my/td-p/2990517

Well I have (I think found away around the breaking folders & error messages) I have no idea what casues it as my items are all in order, but I drag an item into the top folder, it creates a new folder which I name the same. It then seems to work with roughly the same amount of views and sales so I don't lose my MP rank by having to make a new listing. I saw another seller on MP mention the same glitch in their sales page. Still no luck with the changing of titles from products I have used auto fil for. It is happening many times a day. Would love some knowlage on how to stop this.

HI Rose! Ive had a bit of the same, Product pages swapping titles (although it still has the proper product info in the rest of the page and links to the original product) I have noticed it happens when I use the auto fill to make a few similar listings. It is always the title from the page I used for the auto fill info that my pages revert too, also it seems to happen after a sale. So I am manually changing them back every day.

Hi guys 1st problem- the names of my listings keep changing. This seems to be from using the auto fill in and any sale I make it reverts the listing name to the listing I used to do auto fill. It is constant and needs daily fixing. Sexond problem is- If I update, or restock (I sell no copy items) I am starting to get this- 1 error prohibited this product from being saved There were problems with the following fields: All items in a stock folder must not be copiable and have the same type and permissions. Even to the extent that it has aborted a delivery to someone and then delisted. Once a folder does this, I can't make it work normally again. My items are in perfect order, I know this as 2 times now I am reduced to making a brand new folder, with the exact same items and it works perfectly. Any suggestions on how to eliminate these annoying problems, or am I just missing something? I want it fixed so I don't have to repair my MP daily.