[bump maps disappear out of edit mode?]

the issue is pretty much indiscriminate and affects any bump maps, even in just-bought items I haven't edited yet, and I personally find that bump maps I add myself are visible for a longer duration than those whose textures I don't have in my inventory 

[bump maps disappear out of edit mode?]

someone pls read this and halp me figure dis out

[bump maps disappear out of edit mode?]

I noticed something with a lot of my wearable items that have pronounced bump maps(such as a lace dress and a mermaid tail) whenever I exit from the build/edit mode, the bump maps just disappear in like 2 seconds(until I re-enter build mode)

i take a lot of photography and that is really causing me problems with it, it has never been an issue before.

 

is there a way to fix it?

[i cancelled an order, but refund not received]

second deduction.

[i cancelled an order, but refund not received]

1 minute ago, Cindy Evanier said:

 but honestly making an order then immediately cancelling will definitely throw up a flag somewhere.  Contact support https://support.secondlife.com

 

it's not that I just cancelled it and called it a day.  I bought a similar amount of lindens using the market rate buy right after(which I was charged for, and which I received). my card info was updated, also. and I know the method I used, it was a MasterCard. i did submit a ticket, and i now understand why their replies were scarce.

[i cancelled an order, but refund not received]

On 22/12/2017 at 7:33 AM, Lindal Kidd said:

If the charge DID appear on your payment method, and you could navigate to your Open Orders and see the order, then canceling it SHOULD have immediately moved the money to your $USD Balance.  If it did not, then try calling Billing at one of the numbers at the end of this post.

If the charge appeared on your payment method, but you did NOT see any open orders, then the order was filled, and you should see the $L in your linden dollar balance.  In this case, you would be unable to cancel the order.  However, you could turn around and sell the $L, then do a Process Credit transaction to move the money from your $USD balance to your PayPal account, minus transaction fees.

 

3

charge appeared on my payment method, i immediately cancelled it(no $L recieved), and i still wasn't refunded. it's also not the first time a refund was promised but i couldn't find it, everytime i buy something directly payment method-to-marketplace, and it's less than the designated $2~ it is written i'll  be refunded the remainder, but my USD balance has always been what it is now, $0, it never increased... not once.. which now makes me wonder if there's a thing i might've missed or an "activation" one must do to make sure refunds are added to their USD credit; but i tried everything, and honestly it's getting both frustrating and draining.

[i cancelled an order, but refund not received]

On 22/12/2017 at 7:33 AM, Lindal Kidd said:

The situation you describe is EXTREMELY unusual.  Could it be that your payment method was not accepted?  If so, you would not see a charge to your credit card/PayPal, and you should have seen a message like "there was a problem with your payment method."

If the charge DID appear on your payment method, and you could navigate to your Open Orders and see the order, then canceling it SHOULD have immediately moved the money to your $USD Balance.  If it did not, then try calling Billing at one of the numbers at the end of this post.

If the charge appeared on your payment method, but you did NOT see any open orders, then the order was filled, and you should see the $L in your linden dollar balance.  In this case, you would be unable to cancel the order.  However, you could turn around and sell the $L, then do a Process Credit transaction to move the money from your $USD balance to your PayPal account, minus transaction fees.

Billing Phone Numbers

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-086-9081
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

 

is there any way I can contact billing via message or text? I have really bad social anxiety, and talking on the phone isn't my forte, and I would very much prefer that.

[i cancelled an order, but refund not received]

5 hours ago, Chic Aeon said:

Did you get the lindens you bought? If you did then the only way to get your you money back would be to cash in those lindens and take a hit on the price, naturally. There is NO time between making a buy and getting the goods (or selling) so I can't see how you could get a refund. 

I have never heard of The Lab taking lindens out of somoeone's account, they can only USE dollars for payments such as tier. 

Anyway, this is NOT the place to fix things. Just other residents here. No power :D.

 

 

it was a limit buy, there's no "cancel order" option otherwise, I received neither of the currencies. honestly, at this point, I don't mind if they just send me the market-buy-rate worth of lindens that is equal to the market-buy price I paid... I just want any sort of compensation or closure to this issue, because this is literally my first time ever paying more than like $20 for lindens, and i deeply regret it.

[i cancelled an order, but refund not received]

on December 11, I made an order for $87.63, which I immediately cancelled.

no refund was received on either of my billing accountS(PayPal/MasterCard) and no money was added to my USD credit(it remains $0) I filed a ticket, that was met with unhelpful replies, and currently sits ignored for its sixth day now. I need someone to help me, whether to guide me to where it could be, or for an LL associate of some kind to talk it through with me... because, with all due respect, it is honestly starting to look a lot like theft to me.

thank you very much.