Hello all, I'm posting since I'm curious to know why this has happened. I downloaded the SL viewer from this site and it was fine for a while until it Blue Screen on me, and then afterwards, I had to do a factory reset since it wouldn't start up correctly. I never had this problem before on other laptops but then again I never used the SL viewer until recently. Any idea why this happened? I was on skype and SL at the same time if that makes a difference. I'm also on a HP laptop running Windows 10. I can provide more information if needed. Please and thank you.