GingerKitti

There is a help desk but customer service ranges from mediocre to poor. I have 3 avs outfitted with full deluxe bodies and heads. Occasionaly, I have had problems in the shop having my purchase of credits added to my TMP account. I have had the problem fixed withing an hour (once) and today I was left without enough information to decide if it was even worth staying logged in. I had to be rude to the service rep to even get a response after 30 minutes of being asked if i had really made a purchase despite supplying the transaction number. I think I am done with TMP.