Annie, I agree with you 100% it is pathetic.
This might be off the topic a little.
I previously bought some tattoo's for my mesh avatar, and posted a semi bad review on market place, that went something like this.
I really like this tattoo, however I do not recommend buying it for the TMP avatar, until TMP fixes the issue with the tattoo layor because the tattoo keeps disappearing....
Well the creator of the tattoo called me over to their In world store and basically said its not their fault and that it was a TMP issue.. He was kind of upset that I left a bad review.
I removed my review and moved on with life.
However, I spend allot of money on purchasing stuff on SL, and I feel as a purchaser I should be able to leave negative feed back to warn others; without the creator hunting me down or possibly banning me from their store. If the creator feels the review was uncalled for then have them take the proper steps of having it removed.