An SL Friend asked me to submit this ticket on her behalf due to being locked out of SL. Not sure if it helps. But... its for a friend:
She is requesting a new password please.
SABINE: "some of my tickets to get my password reset are 1882044, and 1883058 if you can send in a ticket too and see if I can get some response."
Sabina Mortenwold
secondlife:///app/agent/735734d6-bb4b-4f46-87c0-7a09c2a0c137/about