Alien8

OK, I'll try to keep this short. I recently paid 800L to rent a 'quality' Skybox for a month. The build was APPALLING - gaps in one wall corner where prims hadn't been joined together properly; I was unable to take up/move a very ugly full-bright bed; one door had a broken script, wouldn't open; and, contrary to what I was told before I moved in, no means of changing the audio stream or installing a security orb. So I had the stream off all the time (because it's 24/7 reggae), a glowing ugly bed in the middle of the bedroom and on my 3rd day there, TPd in to see a neko sitting in the bathtub eating a McDonalds (who I was unable to eject - I had to wait two days for the estate manager to log on to boot her). So, I asked the manager if he could lift the bed, fix the door and stream and give me land powers. I got a "No" to land powers due to "griefers" but was told he would sort the other issues within 24 hours. 72 hours later, I IM'd asking what was going on. No reply. So I sent a notecard saying I'm going to complain to LL and that I wanted a refund. A day later, he replies, saying "LL doesn't interfere in personal conflicts...no refunds on rental." I was then told I would not be allowed to change the stream as it would affect two other skyboxes on the same parcel and that the door had been fixed (it hadn't). Two days later, I had a griefer inside my skybox, taunting me with particles, and flipped. I IM'd the estate manager again, who came on 3 hours later. I'm afraid I lost it: ME: "Oh...f___ off you ____, give me back my money you ____ing thief". HIM: lol HIM: swearing is against the TOS HIM: reported to linden labs (sic) HIM: and evicted for abuse ME: Give me my money back HIM: report filed HIM: enjoy your last week on sl Anyway, I have countered with an AR but I want to know: is it true LL won't get involved in resident disputes? If not, surely they can't ban me for swearing at him? Or if so, why can't I get my money back?