avalonalpha

To Ms. Tennyson, I understand that LL may have taken steps to portect against griefers. It is summer, and a lot of people from teenagers to grayhairs that never matured past teenage are out doing all sorts of mischief. However, as much as Linden Labs is focusing on it's tech side, it lives and dies on the fact people come here to make COMMUNITIES. People stay here because they have built somethign here, because they have kept something going that they can care about. I realize Innsmouth is but one among a seas of sims here, but if you were to talk to sim owners in every corner of the globe, from every culture, the one thign you will hear in common is that they would not want LInden to be callous when a bunch of griefers destory years of THEIR HARD WORK. Look at the so-called "AAA" Videogame industry. For every game that makes the news for making tens of Millions, there are many that are flops. Every Video gamer can think of at least one game that took years of time, lots of money, teams of trained professionals, especially artists, and for all the hype and care and genius, it flopped. The same goes for Movies and TV, even more so for them, as everybody knows that one show that they cannot believe got cancelled. Why am I takign you along this route?, it is because LL is the benficary of literally thousands of creative minds and hard workers, people like Arik that rescued the Innsmouth sim from near ruin, and as a result kept an asset that not only made LL's customers happy, but also made sure LL kept getting cash. If a AAA company tired to do a Lovecraft inspired game, there is a chance they would flop. Yet all LL has to do is keept the clockwork ticking, and it can let a bunch of volunteers worry about getting people into the carnival tent. I will say this hot and clear: LL needs us, because we put the work in that keeps the money coming in. Now, we realize in an age where hacking makes the news, that no security is perfect. If Washington, Moscow and Beijing have to nurse wounds from hackers, anyone will. However, that does not mean you must not show care to your customers. Most people realize that there will be moments that you have to say "there's nothing I can do." But if someone has tried to address a problem several times, and if there is a chance, even a perception that something YOU did may have been to blame you had at the very least better avoid beign callous. When you go ahead and say that "rolling maintenance" message, you cannot be so naive as to avoid the idea that hackers are going "Gee, we can do mischief because everyone will be expecting stuff not to work, and LL just gave that message." You have a vested interest to make sure that when the smoke clears, people have a reason to trust that you will try to fix things at the very least Yes, this is an odd time, where there is talk of SL 2.0, Oculus Rift, and all sorts of sexy stuff that the users of LL will probably want to spend more money on. However, if you make it hard for people to invest in their communties, then, unlike RL, we can choose how much to invest in LL. The one thing LL will not want is to hype the next generation of bells and whistles, only for people to go "I can blow all my disposabel income on this and then get told by LL "sorry, too bad, so sad." Do not mistake harsh words for hate LL. The reasons some of us are angry is because WE WANT THIS PLACE TO WORK. By helping us, you help yourself, because we are not the tpyical user that is always chasing after the next shiny widget that will soon be outdated by someone else's shiny lure.