LestatJR

I've been trying to get on SL for three days now and I can't can someone please tell me why? I am using Firestorm and when I log in it tells me Requesting region capabilities then it goes to waiting for a handshake then tell me, its either the grid or my internet connection. Ive reset my router twice and the grid says its up and running. Im also using an HP laptop. Im sorry to have to keep going on this but I tried all three LM you gave me and I still told the same thing. Ive even deleted SL from my computer and re-down loaded it and still not able to get on. Am I not allowed on SL any longer for some reason ive tried all three LMs you game me and I still cant get on. I don't know whats going on, Please someone help.