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Studcrusher

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  1. So u r saying there customer service will not improve? U would think there perspective which is more then one mind is still gonna suck ?
  2. Free speech is not an offense. And for those of us who dared to speak freely then be accused of speaking "Evil" words then be banned from the Casper help group is absurd. I am hoping LL will improve the costumer service and un ban all of us who did nothing to deserve such ban. I speak of for all of us even if they dont know it yet. Currently those of us have to submit a ticket to get any help and that ticket can take a day or 2 to get a response. That day or 2 could potentially stall business for the merchant. We can no longer go into teh group, ask the question and get an answer right away. Having to wait for teh answer can potentially stall any business involving the venders or drop boxes or what have you. When updates or important critical notifications are sent out the unbanned members receive no such message. When we are banned we are also taken off the customer courtesy notification list as well?
  3. So when will the transition occur? Will casper be gone?
  4. Yes i looked into that way of doing things - using the sl system and I use it for any freebies i may b giving away. Freebies cant get too complicated.. (Can a customer want their free back if they don't like what they got for their free? Free don't grow on trees ya know?) I degrees. My point is that when a merchant tells u that you have to supply the transaction number and date and all that it would b easier for them (me) to look up the name and tada. Or that u waited to long to ask for a refund, that is such a crock of crap it aint even funny. if u really want to annoy a merchant go bang on there re delivery terminal if any and get redelivered a few more times. That wasn't the point was it, oops. Sorry
  5. If U R A Merchant then log in to MP then the command menu >My Market Place > Merchant Home then on the left select Transaction History. Mine goes back as far as 2014
  6. The merchants customer records or store purchases in MP and in world (using one particular vending system that I use) go back, All The Way Back, to teh day they first opened with name of buyer, item bought and date and amount ect. Any merchant that says they don't is a out right liar
  7. Aint that teh truth in its entirety. Maybe we should compare notes!
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