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Everything posted by KatTruewalker

  1. Thank you, Celestiall, I'll try that as soon as possible, I looked at the page for filing a ticket but the preset options didn't seem to cater for items that had disappeared, maybe I'm looking in the wrong place.
  2. Yes, you're absolutely right about the little check box, but I think you misinterpreted my original question. Which was :- 'Iwant to know what recourse, other than legal action, I can take for the return of my no copy items which were deleted or taken when the landlord repossessed the land I was renting.' The items disappeared as a consequence of the landlord repossessing the land, I have no quibble about my rent being 3 days late, or his right to return said items, what I want to know is how I get them back. As I mentioned previously, I'm perfectly happy to pay the money owed, I've paid r
  3. Please can you let me know the easiest and fastest way to transfer the money owed?
  4. The point was... those virtual goods had value and they were the property of the young man who lost them, the company tried to argue that as they were virtual, they remained the property of Runescape. The court determined otherwise. My point being that the goods lost belong to me and removal of those goods without my consent may be deemed as theft. I think this is very pertinent given that people invest a great deal of hard earned money into virtual goods, don't you?
  5. Thank you very much for replying here, where I can actually receive and read the message. I'm not going to get into a long debate with you about the i'm's and how much notice i received. You were offline when i sent the original im and I have yet to read your advice on clearing cache etc. I am unable to reply or read these messages, unless I am actually logged in to SL. I am more than happy to pay the rent owed as I did on the last occasion, also pay in advance as I did before. However the items are definitely not in my inventory, I have checked my purchase history and the value is 10k L.
  6. I just want to clarify that I did not deed any of the items to a group. They belonged to me solely. They have not been returned to my inventory. Regarding the Dutch Supreme Court ruling, the company concerned was a UK based company and the goods were virtual and removed from the control of the player without his consent i.e theft. The EU subsequently went on to consider the rights of consumers with regard to existing legislation and subsequently concluded that where the eula/T&C were vague or not providing sufficient protection to the consumer, then EU directives might overrule thos
  7. It seems fairly simple to me, the landlord repossessed the land at short notice, causing me to lose items of some value which were no copy and have not reappeared in my inventory. As I said before, I'm perfectly happy, willing and able to pay the 3 days rent owed, but this action seemed extreme and unwarranted to me. I would like my items returned or their value reimbursed.
  8. The landlord repossessed the land knowing I had no copy items on there, knowing that they would most likely disappear into the ether. They did not email me about the repossession, I don't log in regularly, perhaps once a week, a simple reminder that rent would expire on such and such a date would have done.
  9. Well, it is quite simple to send an email to me. I'm perfectly happy, willing and able to pay any rent owing. Please don't tar me with the same brush as those people who renege on debts and disappear. My ''sense of entitlement' as you so succinctly put it, comes from expecting the same recourse to justice, fairness and return of goods as I would in real life. If that's being self entitled then I certainly am, thank you very much. I understand this problem has been present for a long time and yet nothing has been done about it? Either LL really don't care or people are keeping quiet about
  10. Thank you I really appreciate your advice here, I'll try the sandbox method and then contact the creator.
  11. I will check my inventory very carefully, but I'm saddened that this sort of behaviour doesn't raise more outrage in the SL community, you're happy to spend hard earned real money and see it all disappear at the whim of an unscrupulous landlord? It's that sort of attitude which is allowing developers to get away with these over restrictive and blatantly despotic eula's in the first place. Yes, I know, I read it before I signed too. It's really about time some of these were scrutinised more publicly by consumer associations and highlighted for their unfairness.
  12. Whilst I appreciate that the landowner merely repossessed the land, they would also have been aware of the nature of the items on that land that did not belong to them. I did not say that they were kept, I said that the landlord knowingly caused the loss of those items. Therefore they are liable for the return of either the items or their value. In real life, if you rent a property, the landlord is not entitled to ownership of items you place in that property, or at least only up to the value of rent unpaid. The European Union is saying that the same rights apply to virtual goods as they
  13. I want to know what recourse, other than legal action, I can take for the return of my no copy items which were deleted or taken when the landlord repossessed the land I was renting. I am a resident of the EU, I am well aware that they have recently expressed support for consumers and customers with regard to the ownership of virtual goods and the rights of the customers. This is 10k L worth of items I am seeking to have reimbursed or returned. For your additional information: On the 31st of January 2012, the Supreme Court of the Netherlands found that items in the online game RuneScape ha
  14. Thank you for your extremely knowledgeable response! I can understand the excitement that SL must have generated in certain quarters when it first launched, I can see the potential of a location such as this for many purposes. I'm a specialist teacher of children with medical needs, Second Life could be used in so many ways to help these kids I work with, in helping autistic/aspiesovercome their social awkwardness through managed situational role play, providing safe 'comfortable' places for counselling or chatting, classrooms where several immobile children can be taught together, as a step
  15. I think it's a sad reflection if you now need to buy specific computers for each game you play.... as far as I know iceing bought the best performing hardware he could afford, assuming that most of the places he enjoys being online would be configured to cope with new and improving technologies... however it seems not. While he can enjoy ultra high performance on cutting edge software, LL are way behind... this is what is so disappointing. Active, interested companies are at the forefront of updating their software and platforms for their customers, maybe LL just assume everyone is play
  16. Thank you for your reply, this is what concerns me......lack of response and support and even dialogue with users all suggest LL are either worried, unable to solve problems, panicking or focusing their attention elsewhere....
  17. That's all well and good, I understand more now how the complexity of SL does contribute to problems, however I'm still of the opinion that LL really should be investing into solving these and enhancing everyone's experience... they've had time, there comes a tipping point I guess where the number of subscribers/income doesn't justify additional investment I'm guessing, but really this is the time when they should be applying maximum resources to make SL a cutting edge experince again.
  18. Thank you for explaining all of that, it raises another question that I'm interested in though, which is.....is it possible to create a virtual space which overcomes these problems, or at least speeds up the data transfer from node to node? Does the technology exist yet? Or am I expecting the impossible from LL, perhaps another problem is that some people come to SL having experienced ultra high graphics and content in gaming both on and offline and expect it everywhere. I accept that the 'load' handled by SL is probably a lot more than conventional .....activities.... but agree that LL sho
  19. Game - an activity that one engages in for amusement. "a computer game" adjective 1. eager or willing to do something new or challenging. "they were game for anything" I'll stick to my interpretation of the word game
  20. True, but he has had a bad experience with other viewers which makes him reluctant to try them again....
  21. http://www.dummies.com/how-to/content/using-apostrophes-to-show-possession.html Ok.... on second reading I concede the misuse of that apostrophe....
  22. That's looking promising, thank you for posting the link!
  23. Thank you for posting, I agree with everything you said there but there is a limit to how much slack I'm prepared to give a company who has LL level of income, made off the backs of it's many creative and innovative customers.
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