The viewers were recently updated with the ability to ban members from groups, and we've always been able to eject people, but if someone is currently in the group chat, there is no way to remove them from it. Even if you eject and ban them from the group, they stay in the chat. (see https://jira.secondlife.com/browse/SVC-32). As you can see, this bug has been around for EIGHT YEARS (!!!!!), ALMOST A DECADE, and they still haven't fixed it. There is the option to mute a person's chat, but it simply doesn't work (tested in singularity and in the current release viewer). You can uncheck the option that says 'allow text chat', but this doesn't do anything, they are still able to chat in the group. Does anyone know if this is a problem with viewer implementation, or if there is any third party viewer that allows you to successfully mute someone in a group, even if you can't eject them? We have sent dozens of abuse reports on various people who have committed sustained, aggressive, intentional violations of the community standards, including sexual harassment and vile hate speech, and nothing is done by LL. Does anyone have any suggestions for third party products, like auto moderation bots, any kind of trick in the viewer that allows you to successfully defend groups from determined spammers / chat griefers?