AnaLucia Gothly

I really have no idea how to find those logs. I do want to find them desperately but I have never searched for them before. This adres: /Users/[YOUR USERNAME]/Library/Application Support/SecondLife/logs >>> I should paste this in the search engine of my Mac right? Well I tried this but nothing came out. I hope I did it the correct way. Finder (Mac search engine) doesn't seem to work that way sadly when you could paste an internal adress of anything in computer in the search engine of Windows, which works much easier. And yes we do have 3 other Windows based computers in the house (though Mac is my personal computer), and I also do have an iPhone as an iPad. But what does an iPhone have to do with the SL viewer? Don't tell me we can access SL through an iPhone/iPad? Lol. But yeah, my Mac seems to be off limits for now regarding SL. Btw, thank you for helping me through this. I really appreciate it. Though there haven't been any Mac-experts helping me out yet, your information is of great help to me.

I haven't been able to access those logs, nor does my MacBook Crash Reporter prove to be useful as it doesn't show the actual report to me after it has crashed. But I did saved my System Profile with all the hardware, software, network information. Only problem is what do I do with it now? I'm wondering if Linden Labs receives any news about my account's crashings. That would be useful but I doubt they'd investigate it. Oh and imporant thing: I've logged in succesfully with an alternative account and SL seemed to work fine. So now that we can rule SL's server out, does this mean there's probably something on my main avatar or inventory that prevents SL from running? If so, what is there to do about this? I can't detach or delete the 'thing' that causes this, seeing as I'm not getting access to my main account. And even I did for a few minutes, how am I going to scan my total inventory on bugs?

Seriously? No one uses a Mac? No one knows anything? This is getting very irritating. If no one considers helping me then I have to quit Second Life just because it's not compatible with MacBook's. I was doing fine for weeks in a row and now it's crashing every damn time I login and NO ONE knows what this means? I've logged on on SL today for 2 minutes before the Viewer crashed again. 2 whole minutes is all the time I got on SL in the past six days. I've even cleared out extra space and have 402,22 GB out of 499,25 GB available for storage which is more than enough. I've uninstalled and installed for 10 times, I've even tried the damn Beta Viewer which never passed beyond the login screen. This has to be fixed. Nothing is wrong with my Macbook Pro. Why is this happening?

Up.

Well I've tried logging in at a different region, which worked for 5 seconds. I saw my avatar again and other users around me. Then my viewer shut itself and yet another crash report appeared/disappeared. Just tried to register with a different account but there seems to be a registration error? The message I got was 'Registration is unavailable at this time, try again later o visit our Support page to contact Customer Support'. In fact, I did go to the Support page but there seems to be no support category for Viewer problems? Strange. I have rebooted my MacBook yes. Uninstalled SL and installed again - for at least 5 times now. And I deleted all cache of course. I have no idea what to do with this problem. I was doing fine with SL for everyday now. But nothing of the above even worked.

Alright, for the past 2 days I have been unable to enter SL. It started when I was at a club listening to some music. Then all of a sudden users started talking about frequent crashes and I saw that some people were disappearing. So it was probably true that there was some kind of issue with SL. Anyway, it did affect me and other users a little because every two minutes everyone's avatar would suddenly stop dancing at the same time and return to normal again. I thought this was a minor glitch and didn't make a big deal out of it. Then all of a sudden, my viewer shut itself and all I get is a message that I had been logged off of SL. So I waited for a little while and tried to login again, but as soon as that bar is full and I'm expecting to see my avatar again, the viewer crashes again and all I get to see is a crash report on my Macbook dock, which I can't even open. Since then I have been trying to login with no succes at all. Details of my frequent crashing include these things: I login at my last locationLoading bar fills upViewer has crashed, SL is shut down againA crash report appears on my MacBook dock and disappears as soon as it comesI am left with fury I already replied in some similiar topics but no one will tell me what the problem is? If users in that region were talking about frequent crashes occuring in SL then it must have been a big issue and not only affecting me. Does anyone know what this problem is all about and when it will be fixed?

This has been happening to me too. I had no problems with SL until today. Here's my situation: I logged on a couple of hours ago and the region where I last was was really lagging. Which is really odd because it has never lagged before. So I'm waiting patiently for everything around me to fully load, then suddenly a lot of users started complaining about numerous supposed crashes of SL. Users randomly started disappearing too and some of them came back after a few minutes, some of them didn't. Then all of a sudden, I was kicked off aswell and found myself repeatedly trying to login with no succes. Just after logging in when that bar has fully loaded and I'm expecting to see my avatar again, the damn viewer crashes on me and all I see is a crash report on my MacBook dock, that disappears as soon as it appeared. So what is really going on? I have been trying to find out anything fishy about SL's server for a few hours now and no one else besides us seems to be having this problem?

I'm having the same problem. I've been using SL for everyday now and no problem at all. So I logged in a few hours ago and some of the users were complaining about frequent crashes on SL and before I got a notice I got kicked off of SL. No warning, no nothing, just the same message that tells me that I had logged off, which is never true btw. Then I tried numerous times to login again but the damn viewer shuts itself off at that precise time when SL has fully loaded access and all of a sudden I get a crash report, who disappears before I can open it and actually read it. Are others getting the same problem too?