I downloaded the new Firestorm viewer.. I always let it remember my password... after installing the new viewer... I had to re enter my password which I cant remember... I was sent an email with a link to reset my passord, when I clicked the link it told me my account is on hold..... I was just on SL not 10 minutes before... now I'm locked out???????????????????/ Why?? Just for forgetting my password??? UPDATE..... I remembered my password!!!!! Was able to log into SL!! YAY!!!!!