I have been having troubles with all viewers , I have tried phoenix, firestorm,catznip,secondlife viewer etc. Non seem to work at all they wont even load or anything , I don't know what to do please someone help !! An error message pops up on Phoenix is " The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail" Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840) System Model: HP Pavilion dv5 Notebook PC Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-70 (2 CPUs), ~2.0GHz Any other question let me know