Not sure if this question will even be notice. But I got to try. =) So a friend of mine has been having a serious issue since yesterday around 11am SLT (August 20th, 2013)...[Yes, we know SL has been going through some rerolls and changes...but I think it may be an account issue, since all his other alts are working fine. It is just this one account.] His avatar appears with a noob skin and noob hair. He wears mesh mostly and those would load properly, but the noob skin isn't allowing the Alpha layers to load at all. (Plus, this is a problem only with one avatar. His other alts load perfectly fine. So I assume it may be an account issue.) He did everything to try and fix the issue. Rebaked, Character tests, Avatar appearance, clear Casche, re-installed viewer (He is using the latest firestorm viewer too), reset his internet router, updated his graphics card, deactivated gestures, teleported to different region servers and relogged.... But..no matter what, the avatar still remained that way..that skin won't go away. We are unsure of other ways, but if there is something we haven't tried in the solutions I mentioned, it would be great to receive some feedback. Summarized Below: Problems: -Skin is ruthed. (He can't even find this skin...) -Ruthed skin won't detach no matter what we tried. -Mesh clothing is seen properly -Any other cloth layers are not rezzing -The Ruthed skin won't let alphas load Solutions tried but failed: -Relogging -Rebaking -Character test (That other skin won't even let the usual noob skin work) -Avatar appearance edit -Clearing Casche -Character test -Teleporting to a different region server -Stripping avatar and relogging in a low lag region -Reinstalled veiwer (He uses the latest firestorm version) -Deactivating gestures -Reset internet router -Updated graphics card (All of the above failed. =/ )