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casisa24

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  1. Hola a todos Saludos Irene, Ya pude arreglar el problema despues de tantos meses pasando lo mismo. En el foro que abri en ingles un tal Canoro me dio una idea de como hacerlo y funciono Estoy muy contento. Gracias a todos por sus consejos y su tiempo. Aca le dejo el post en ingles para los que tengan el mismo problema, puedan ver formas de como resolverlo. Saludos. http://community.secondlife.com/t5/General-Discussion-Forum/Lost-of-all-inventory-objects-LM-NC-Photos-Textures-Objects/td-p/1656277
  2. Don´t give up Faye, We were trying to fix this problem for more than three months ago, and now we could. Maybe someone here can help you. Just do not ever never give up. Hope is the last thing to go. Believe me =) Go ahead Faye, try to explain what happened and how it happened and what you did. Unless Linden Lab clean or erase all your inventory by a mistake, you should recover all your stuffs back. Wish you luck. Regards.
  3. Hi, Canoro Dude, you have saved my SL wife's life OMG!!! I´m so happy!!! She could recover everything changing the cache location. We are so much in debt with you. If you need any kind of help or just been friends we will be cheerful of. We are so grateful. Thank you Canoro and thanks to all ppl who gave me information and support. My very thanks We will see how the inventory behaves now. Bless you Canoro & bless u all =) Charly (casisa24)
  4. Hi Canoro, We have not tried that way before. I will let her know. If it works i will let u know =) Thank u very much Canoro. Bless!!!
  5. Hi Amethyst, I was considering that option. She has spent lot of dollars buying stuffs and always disappear cuz lost of inventory constantly. i will let her know about it. Thank you. Any other suggestion is accepted. Please if anyone know other way i have not tried let me know we will be very grateful. BLESS!
  6. Hi Innula, She only use SL linden lab Viewer. We have tried many times that way and nothing happened Thanks for your tips =)
  7. Something I forgot to say is that when things return we also have deleted many objects, folders, cleaned the trash, notes, etc. Someone told me that when you have many items, objetcs, folders, etc... things sometime do not arrive and also it can cause lost of inventory. Im not sure if its our case, I doubt it. but I bring it up.
  8. Again I open this post because after trying every possible way, could not fix this serious problem. Long ago my partner's account has had issues with inventory loss constantly. We have tried every possible way to solve this serious problem. As u can see in this post: http://community.secondlife.com/t5/General-Discussion-Forum/Inventory-issues-LOST-OF-INVENTORY/m-p/1475633 The problem is that my partner lose all of her inventory and later things just return but they soon disappear again and she could not make a claim ticket cuz she has basic account. (She also has issues with her e-mail cuz can log in to secondlife web page. According hotmail account was canceled for breach of contract. So i think this may be causing problems accessing to her SL web page account.) All she purchase in marketplace and all the Lindens she has had spent in all this time since this problem appears has been just wasted and that really bothers a person and make you feel really mad. We have tried everything imaginable ... From clean the inventory cache, up delete all files manually in hidden folders and then uninstaling the game (it's a way to clean cache without leaving a trace). Besides we have used the inventory option in Linden Lab Second Life viewer, which allows you to return time ago where you had everything, but does not work because everything including the folders are just empty. We have also ensured that the account is not being hacked and apparently not the case, because it retains its lindens and i have been camping to see if someone log her account while we are suppouse to be offline and nothing happened. We have asked for help from many people with knowledge, and the information they have provided have not helped us to solve this. The only thing left is that Linden Lab help us, but since she has basic account i doubt it. We are bound hand and foot. I would appreciate any help. Someone who passed beyond the same and might solve. We'll be together with my partner eternally grateful for any information or help you can provide. Thank you very much for your attention. Charly (casisa24)
  9. Hola Irene, Entiendo. Voy a abrir otro post en ingles. Muchas gracias por tu ayuda. Eso que me dijiste lo voy a hacer, a ver si con eso ella puede acceder con su cuenta a la pagina web de secondlife. Es pocible que ese sea el problema por el cual no se puede loguear a la pagina web de SL, porque el correo esta cancelado. Te agradesco nuevamente tu preocupacion Irene, eres muy amable. Saludos, Charly (casisa24)
  10. Buenas tardes° Gracias Irene por responder, Irene, como puede una persona que no se puede loguear a la pagina web de secondlife con su cuenta, cambiar el e-mail de la misma? Y si esto es posible seria un gran error por parte de LL, porque cualquiera pudiera cambiarle la direccion de correo a otra persona. En cuanto a lo de la cuenta Basic tienes razon. No pueden ayudarla, aunque pudiera hacer el ticket. Es una pena... Muchas gracias Irene por tomar de tu tiempo y ayudarme, muy amable =) Saludos.
  11. Hace ya mucho tiempo la cuenta de mi pareja ha tenido problemas con perdida y recuperacion de inventario constantemente. Hemos tratado de todas las formas posibles que nos han dicho y que hemos averiguado por esta pagina oficial de second life solucionar este grave problema. El problema radica en que pierde todo de su inventario y luego le vuelven las cosas pero no tardan en volver a desaparecer y se la pasa en eso desde hace mucho tiempo. Las cosas duran mas para aparecer que para desaparecer y ella no ha podido hacer un ticket como reclamo a linden lab, porque no puede acceder a su cuenta de second life debido a que hotmail le cancelo su cuenta y creemos que esa es la causa por la cual ella no puede acceder a su cuenta en la pagina oficial de SL para realizar el ticket. Todo lo que ella compra en market se le desaparece seguido y para q vuelva a aparecer el inventario tarda mucho y cuando vueve a aparecer no tarda en desaparecer denuevo. Es un problema muy grave que la verdad desencanta y hace enojar mucho. Hemos tratado de todo lo que se puedan imaginar... Desde limpiar la cache del inventario, hasta borrar todos los archivos de SL manualmente de las carpetas ocultas y todo eso y luego desinstalar el juego (es una forma de limpiar toda la cache del juego sin que queden rastros). Aparte hemos usado la opcion del inventario en el visor de Linden Lab Secondlife, la cual te permite regresar tiempo atras en el cual tenias todas las cosas, pero no funciona porque todas las carpetas salen vacias. Tambien nos hemos asegurado de que la cuenta no este siendo jackeada y por lo visto no ha sido asi, porque ella conserva sus lindens y hemos campeado para ver si se conectan con su cuenta y todo normal. Hemos pedido ayuda de personas con el conocimiento, y los datos que nos han brindado no han servido de nada. Lo unico que queda es que los de Linden lab nos ayuden, pero sin poder acceder a su cuenta para hacer un ticket, estamos atados de manos y pies, ya que intente hacer el ticket por ella y me dijeron que ella lo tenia que hacer con su cuenta. Agradeceria cualquier ayuda, cosa que ya no alla mencionado en este post por favor. Alguien que le alla pasado lo mismo y lo pudo solucionar. Le estare junto con mi pareja eternamente agradecidos con cualquier informacion o ayuda que nos puedan brindar. Muchas gracias por detenerce a leer todo esto, pero tenia que explicarlo claro para que sepan todo lo que pasa y lo que hemos hecho. Muchas gracias por su atencion. Charly (casisa24 resident)
  12. Hi, Same happend to my wife in SL, she can log to sl viewer but cant into SL webpage Since months ago. Sha has been trying a lot, cleaning browser cache, record, everything and this message appear when she try to log in "An error has occurred. Further information is available in the server log" If any of you guys can help us with this, i´ll be very grateful. Regards.
  13. Thank you very much ! I´ll do everything is possible to get her inventory back. If nothing work i´ll do what u said, a support ticket. If possible and do not mind, i´ll need the steps "how to make a support ticket". Thank you, regards !
  14. Omg, its sad to heard that, because it was the only option i had to help her getting back all stuffs. She has nothing but her lindens. The only thing still remaining its the lindens she had before this happened. This is so sad. This really disappoint me. She has bought many expensive things and everything was lost. I really hope someone can help me getting her stuffs back. This cant happen. Second life has to offer security to its users, i do not want to think she lost everything. In the top of that i can not help her as i want to, because she is thousands of kilometers from me. I really appreciate it that u all take the time to replay me. Thank u very much.
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