Kali Drascol

Hi. I have tried for several weeks to create another avatar for my business in SL. I click on join on the secondlife.com page. the next screen that comes up is blank. No avatars to select from. I do get the button "choose this avatar" But that is it. I've looked in my setting for internet security and nothing has visibly changed there. I am very frustrated because i drastically need this avatar for my business. Please help me. Also, I went to pay my land tier yesterday. My landlord uses an external web page for this. 2 weeks ago it worked great for me. beginning Friday 2/10/12 i attempted to make payment but the page would not pop up. I am so completely confused and frustrated. I need help! My landlord created a test account and it all worked just great for her. Thank you for your help, Kali Drascol