I have tried every fix that i have found, including reinstalling quicktime, and including the program in my virus protection and firewall exceptions. I also tried setting the program to windows 95 compatibility mode as suggested by another person. I am still unable to fix the issue. Please help me out, this is making me slightly frustrated. It wont let me view profiles. Also, the first time i noticed this problem, I also noticed that the viewer no longer has an icon, which i thought was strange.