PrettyPoizen

I LOVE YOU!!! It worked! Why would my mac address be banned? Did someone do something from my ip from the outside while i was away i wonder

Now THAT is the best suggestion I have seen yet! Im going to try that...and if it works, I will suggest LL Support hire You for supoort LOL

There is one pc...neither of us can login on it from any account. we can both login on lumiya. I even tried creating a brand new account and still got that same error. I went to my sisters down the street and was able to login on my account. So if anything, it would be my ip or actual machine that is disallowed. SL still on my Exceptions List on Windows firewall, there have been no changes to my pc. I was away a week tending to my terminally ill sister in another state...all i wanted to do was play on SL on my "break" from providing care and came home to this problem.

No, my phone is a mobile hotspot and totally independent of any router. I was away for a week and used it to log into sl. Unfortunately once i am in its.not powerful enough to do anything but chat

Yes...we can both use lumiya.

Hi. I did create a case yesterday but all i get is info not relevant to the situation..like about supported viewers although i sent screenshots showing Firestorm and SL viewer errors..or check password when i already told Yedda i can log in from my phone.

thanks...but I sure wish LL support would check to see if I am banned. I cant imagine why or think thats the case or I wouldnt be able to log in from Lumiya on my phone. I am sitting here dumbfounded that I may have to leave SL over a tech issue? Thats crazy LOL

Hi: thanks for the reply...all those steps taken several times. I dont understand the problem. I have even tried to log into other regions and had my son try to log into his account. He can't log in either from here. Wouldnt i get an email or notification is I was banned?

HI, thanks for the reply...but this has been going on since i got back home yesterday and contacted SL support. All they say is use a supported viewer (I have tried Firestorm and SL Viewer). So far, not much help from LL..Thanks

Suddenly I am getting this error "Cannot Login from This PC". Nothing has changed with my PC because I was away for a week and returned to this mess. I can log in with my phone using Lumiya. I have tried using Firestorm and SL Viewer. I am in contact with Yedda from support but the suggestions I am getting are not relevant to my problem (use a compatible viewer, log into a different region etc). There must be a cause for this. I have sent screenshots of the error for both SL Viewer and Firestorm. What has happened on SL in this last week that has left me unable to use my account. I am very concerned because I have to log in to pay tier and advertising for my sim before I lose all because although i can log in with Lumiya, my phone cannot do much once i am in...Surely there must be a solution to this.

For no apparent reason, my General tab in Editing is not there. I tried going to different regions to see if it was an issue with where I was, but its not. Its also nothing to do with the item I am trying to edit. Can anyone help me?

For no apparent reason, my General tab in Editing is not there. I tried going to different regions to see if it was an issue with where I was, but its not. Its also nothing to do with the item I am trying to edit. Can anyone help me?