Jinx Mahogany

Why is it that i cant receive gifts nor purchases from the marketplace? Day after day for the past few weeks this is what i get...1 item has not yet been delivered This item is queued for delivery. Merchants cannot redeliver the item at this time, and have not been paid. If the item is not delivered within 8 hours after purchase, you will automatically receive a refund to your account. If you make a purchase while the transaction is in progress, the refund credit may be applied to your next order. Then I am always credited and i never recieve my merchandise. This has been going on for some time now.