I appear not to be only one having this issue I have tried both adding paypal and my credit card with the same error results. I feel that someone who is here for support needs to answeror resolve the issues and not just tell people to call billing. If it worked before as I have read and things were changed then maybe there is a problem with the sytem that needs to get fixed just my two cents. Anyways some help would be appreciated as I have tried on 5 occasions to get this sorted with the same results