tigeress Whitefalcon
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Posts posted by tigeress Whitefalcon
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18 hours ago, LittleMe Jewell said:
Given the issues that you had with the Premium status, my guess is that when they fixed that, they didn't dot all the i's and/or cross all the t's - thus you get an error trying to get a Premium home.
Know that while this is very frustrating for you, it really is not typical.
18 hours ago, LittleMe Jewell said:Given the issues that you had with the Premium status, my guess is that when they fixed that, they didn't dot all the i's and/or cross all the t's - thus you get an error trying to get a Premium home.
Know that while this is very frustrating for you, it really is not typical.
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i have used live support they put it as a ticket
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ok done all that still get error so guess gonna have to wait a week for a reply .. sighs
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calling from UK costs a lot and i don't have skype or the ability to call overseas on my mobile
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On 12/13/2020 at 8:42 PM, MoiraKathleen said:
In my experience, it generally is instantaneous, as long as there is not a problem with the payment method being used.
When you go to your dashboard and then Account -> Account Summary, it does not show your current plan as one of the premium plans?
When you go to Account -> Account History Statements, do you see the premium membership billing amount, and verification of payment received for that amount?
I would suggest taking a screen shot of both of those sections, that show the mismatch between what you paid and the plan status that displays, and put those in the support ticket. If you're able to call Billing using Skype, that would even be best.
this is what mine is doing on the summery it says im basic and the history saying i am i have took screenshots and sent this after 48 hours of applying for it and im on the 5th day and they not read the ticket i wouldnt be as bothered but when its RL money they should look at it
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On 12/13/2020 at 7:55 PM, RowanMinx said:
Pending doesn't mean it's actually gone through yet. It usually says that on weekends until it does go through when the bank opens on Monday morning.
If it's no longer pending as you said, is it showing as a debit yet?
yeah its showing as a debit now which means they got the money and its been 5 days now and i still not got it
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i pay by direct debit its already been took out my bank and cant ring as im UK and it charge me alot to call over sea it shouldnt take this long to do
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1 hour ago, Alwin Alcott said:
check if your payment really went right at your account statement. They don't take it from your bank. They take it from CC/Paypal or Skril.
btw 4 days waiting isn't a lot these days, be patient, don't send more than one.its already been took out the pending part of my bank so they actually took it out
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I bought The primium membership on the 10th december and they took the money out my bank but it still saying im a basic member i have left tickets to ll but no reply it has been nearly 4 days what else can i do about this
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Error message every time when trying for LL home
in General Discussion
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finally got my premium plus an extra week now i cant get a home as a error keeps popping up all the time getting so frustrated