hotshots Boozehound

hey i know i am not the only one here that are having problems realted to this 0xc0000001d can i have a anwnser please? now i just done that and not i get that annyoning screen that said don'send opetion or send report do you think its becuase i am useing a D Link wireless? i cleared everything that did came with my PC i run windows xp pro sp 3 not fully updated due to windows not updating windows xp anymore it gotta be something else