Furri Hiereichler

Ive read blogs and similar problems as mine (since im a white cloud for all eternity and nothing i try fixes it) and they all say to file a support case under Technical Questions<Avatar Issues. all i see in the dropdown; however, is avaline issues, which, if im correct, has to do with voice chat or something. Please help me im getting sick of being a cloud and no one being able to effectively assist me with this problem