joncarlos1488304256

Kylie, If you follow the thread you will notice that none of the advice given has yet solved the problem, hence I continue to ask. If you have no suggestions I suggest you resist posting responses.

As I said, LLCOMMON.DLL is distributed with the viewer and installed, and incorporates some links as part of the installation. Finding another LLCOMMON.DLL and replacing it simply does not work.

I enter username and password, the login progress bar comes up, then at around 50% load I get a lovely message saying 'Second Life has stoped working' with the additional details :- Problem signature: Problem Event Name: APPCRASH Application Name: SecondLife.exe Application Version: 3.2.0.47835 Application Timestamp: 4eb2ea9b Fault Module Name: llcommon.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4eb2e8b7 Exception Code: c0000005 Exception Offset: 00001013 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 2057 Additional Information 1: aee1 Additional Information 2: 03d00660e74d71d13ed319e465cf7f35 Additional Information 3: e177 Additional Information 4: d6fc9bbfb2700ba08e2a192aae4a2cae I know LLCOMMON.DLL is delivered with SL and not Windows so this IS and SL problem. How do I resolve it ?

This IS an SL problem, not a Microsoft problem since the file LLCOMMON.DLL is distributed with your chosen SL viewer and is not a part of the Microsoft Windows operating system. In addition the link you provided in you last message returns a '404 Not Found' message, thank you.

The link you gave does not relate to the problem I am encountering. I tried all different versions of all different viewers. For 10 months everything has been fine, then Friday evening comes and I cannot access SL through any viewer, even older versions of viewers.

So can you explain why it has suddenly started happening, when everything has been fine for the last 10 months ? And where do I find this V1 codebase viewer like Phoenix ?

I am at my wits end with Second Life and I hope you can direct my problem to an appropriate person to resolve. The problem is this. I have used Second Life successfully for 10 months with various viewers but from Friday evening 11th November at 10pm GMT, 2pm SL time, I have been unable to log onto Second Life with any viewer, including SL Viewer. When I launch Second Life, the progress bar gets as far as 'loading fonts' then tells me that the program is not working with the following associated details :- Problem signature: Problem Event Name: APPCRASH Application Name: SecondLife.exe Application Version: 3.2.0.47835 Application Timestamp: 4eb2ea9b Fault Module Name: llcommon.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4eb2e8b7 Exception Code: c0000005 Exception Offset: 00001013 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 2057 Additional Information 1: aee1 Additional Information 2: 03d00660e74d71d13ed319e465cf7f35 Additional Information 3: e177 Additional Information 4: d6fc9bbfb2700ba08e2a192aae4a2cae I have two residents and the problems occurs with both. In addition, when I log onto the Second Life website I notice that the other resident is marked as 'online'. I need to find a solution to this problem as a matter of urgency since I have L$ loaded with both residents and I have commitments to fulfill in Second Life. Please come back to me as soon as possible with a solution to my problem. Regards JonCarlos

Sorry, this does not help me, it seems to be the same on any version of any viewer. Linden Labs, please help me Regards JonCarlos

Having been in SL for 10 months, today I find that no viewer will allow me into SL. There seems to be an issue with LLCOMMON.DLL, whatever that is. The details are :- Problem signature: Problem Event Name: APPCRASH Application Name: SecondLife.exe Application Version: 3.2.0.47835 Application Timestamp: 4eb2ea9b Fault Module Name: llcommon.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4eb2e8b7 Exception Code: c0000005 Exception Offset: 00001013 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 2057 Additional Information 1: aee1 Additional Information 2: 03d00660e74d71d13ed319e465cf7f35 Additional Information 3: e177 Additional Information 4: d6fc9bbfb2700ba08e2a192aae4a2cae Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 Does anyone know why this is happening ? Regards JonCarlos

I have used SL Viewer, Phoenix and Firestorm successfully for the last 10 months. Today, no viewer will allow me into SL, I get the following message 'Second Life has stopped working', with the additional details :- Problem signature: Problem Event Name: APPCRASH Application Name: win_crash_logger.exe Application Version: 0.0.0.0 Application Timestamp: 4eb2e930 Fault Module Name: StackHash_8705 Fault Module Version: 6.0.6002.18327 Fault Module Timestamp: 4cb73436 Exception Code: c0000374 Exception Offset: 000b06fc OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 2057 Additional Information 1: 8705 Additional Information 2: 6cc0f0ac93800dbeb60ccabfa18d5869 Additional Information 3: c4e4 Additional Information 4: 7e4633552ec074e215ceadf71ceb7707 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 Any ideas anyone ?