Acadia Bruun

I purchased several items from different vendors and recieved all of the items, (about an hour later) I said "keep" to all of them but when I went to go to recent inventory, 1 of my new items did not show up in my inventory . Nothing under objects or recent either. I went back into the market place and purchased the item again and it did the same thing . I then sent an IM to the Vendor who has not been online everytime I try to contact them how do I get a refund since there is obviously something wrong with this item ?