Jurnee

I have had a problem with skipping music for the last 3 days. I got a new lappy and i downloaded an updated viewer and everything is fine except for the music part. I tried the bandwith thingy and still the same thing. However i have downloaded a different viewer and no problem, then i tried another viewer just lilke the one i have now and i get skipping music there to. So my question is, how do i fix this problem.