SillyName09

Try to contact customer service with an online chat. That's one of the benefits of premium service.

Earlier today I had a problem getting into certain areas. Apparently they were temporarily closed. I kept trying and they opened back up after like a half hour.

I think I was at Sunrise Beach and the program crashed. When I attempted to login it tried but failed (the screen went to where I was when I left yesterday. It wouldn't log me in. I have the right login (I used the "remember me" function). Some things I tried: 1) logging in to a different area, 2) starting in basic mode instead of advanced, 3) re-booting the computer and trying again, 4) turning my dsl connection off and then back on. What else can I do? ***BTW, my login must be correct because I used it to post this! NEW PART: the message I am now getting is: "could not connect to the server. The certificate returned by the grid appears to be expired. Please check your system clock or contact your grid administrator." Okay, my system clock is fine, I'm on EDT, but SL@ worked (mostly) ok for the 3 days since I signed up. This is a newer message -- the old one just said login failure please make sure CAPS is not on. Who is the grid administrator? Also, when I got this message, at the bottom of the screen there were extra asterisks in my password field even though I unchecked the remember me function. One other thing I tried was emptying the history cash, thinking it would just send me to the beginning...So it started up ok after I rebooted a couple times and was good for a few minutes, then crashed again -- same thing all over. I think its a bad Beta. How can I do what you said and still keep all my junk. It took along time to get my avatar just right...

How can i start over. I am new and I have like 3 body types, i can't seem to put clothes back on, I went to a nude beach area and the avatar still looked like a mummy and someone said get a new skin, which I paid for and looks awful.