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Linden Lab

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About Linden Lab

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  1. At Linden Lab we appreciate and support the creativity of our community - a community based on the very idea that the only limit to your creativity is your imagination. That is why we feel it is important to clarify our stance on and process for the protection of community-created content. Our goal is to nurture the overall creative and competitive ecosystem that enables each member of our community to prosper -- even when that means making difficult determinations in disputes between our Creators. While we cannot comment publicly with a definitive analysis of any one case or dispute, we want to reassure our community that we closely consider all perspectives (and applicable law) before arriving at any dispute determination. When there is disagreement in our community over the integrity of a creation, we strive to be fair in our review of the facts. In particular, we do not take actions for or against any Creator lightly as we know that our Creator community is passionate about and protective of their work. So, why make this statement now? Due to the size of the Second Life economy and its user base, there will always be Creator conflicts and complaints under review. Recently, there’s been some debate about one of the more esoteric aspects of content creation, which impacts many in our community. For example, one high-profile complaint under review deals with a fundamental question about whether UV mapping can be considered proprietary and protect-able or part of the public domain. Linden Lab recognizes that there are passionate arguments to be made on both sides of this and similar discussions. However, the determining factors are quite nuanced and not easily assessed without a closer review of the facts in the context of the Digital Millennium Copyright Act (or DMCA). Ultimately, Linden Lab will always comply with the DMCA process, and continue to determine the validity of each DMCA notice (and any counter-notice) on a case-by-case basis. That is precisely why we have a team dedicated to reviewing all properly-submitted IP claims and determining the fairest outcome within the guidelines of the policies and laws governing the process, which is described in the Intellectual Property Infringement Notification Policy. We are ever-amazed by the ways this community utilizes the Second Life platform for creativity. Keep innovating - you make Second Life even better as we roll out new features and tools to create with -- and keep supporting your fellow Creators! Image courtesy of Torley Linden
  2. Linden Lab

    Marketplace November Updates

    Happy Thursday everyone! We hope everyone had a great Halloween and had their fill of tricks and treats. We’re excited to have more marketplace updates to share with everyone - like a pumpkin full of the best candy, it brings you a good mix of fixes and features. We’ve added three new Categories to Marketplace: Gachas Anthropomorphic Animated Objects We’ve also added “Anime” to the list of Marketplace communities. Marketplace order confirmation mail should include a product link and seller data. So it will from now on. "Items per page" kept resetting to 12 in wishlists. Annoying! Any search field will now display an x on the right side once the user has started typing. This will allow you to quickly remove/delete all text in the field instead of having to backspace out the information. Merchants can no longer review their own listings. Obviously, yours are the best. Store favorites used to say "Sold by [current user]" instead of the store owner. That’s silly! Merchant dashboard Report pages were missing the store banner Updates to search for more precise results Fixed searching within "manage listings" Marketplace review helpfulness rating buttons were broken, but we unbroke them. We will now notify a marketplace shop owner if items have their rating changed Marketplace profile - some incorrect truncation of Policies box content was going on, so we put a stop to it You could not preview listing with no price, but now - you can. Buying item for users not in the marketplace would throw an error, but that’s fixed. New Marketplace wishlist didn’t work in other languages than English. Wishlist Joy to the world! Added a helpful popup for the keywords field, which describes Boolean search functionality, so more people can discover it. Additionally, we’ve started cleaning up some older listings. Only merchants who have not logged in in five years were affected, and only those items which have not sold within two years. If you find that your listings have unlisted, please file a Jira and we’ll look into it presently. Thank you all for making Second Life great! We look forward to hearing from you.
  3. Linden Lab

    Unscheduled DDoS on 10-28-2018

    Hello amazing Residents of Second Life! A few days ago (on Sunday, October 28th, 2018) we had a really rough day on the grid. For a few hours it was nearly impossible to be connected to Second Life at all, and this repeated several times during the day. The reason this happened is that Second Life was being DDoSed. Attacks of this type are pretty common. We’re able to handle nearly all of them without any Resident-visible impact to the grid, but the attacks on Sunday were particularly severe. The folks whothat were on call this weekend did their best to keep the grid stable during this time, and I’m grateful they did. Sunday is our busiest day in Second Life each week, and we know there’s lot of events folks plan during it. We’re sorry those plans got interrupted. Like most of y’all, I too have an active life as a Resident, and my group had to work around the downtime as well. It was super frustrating. As always, the place to stay informed of what’s going on is the Second Life Grid Status Blog. We do our best to keep it updated during periods of trouble on the grid. Thanks for listening. I’ll see you inworld! April Linden Second Life Operations Team Lead
  4. Treat yourself to a Premium Second Life membership at an exclusive promotional price starting today - for a limited time, get 50% off your first payment on a new monthly Premium Membership subscription.* Premium members receive a L$1000 sign-up bonus, a weekly L$ stipend, your own personal home, land allotment (which is now 1024 land instead of 512 LI), and exclusive gifts like the current spook-tacular Haunted Campsite (pictured). As a Premium member, you also enjoy many other benefits, like exclusive access to Premium Sandboxes inworld (where you can create and meet other Premium members), priority access to crowded Regions and events, expanded customer support, and increased missed IM caps and group membership limits. Upgrade to Premium and start enjoying the benefits now! *TERMS & CONDITIONS FOR 50% DISCOUNT This offer begins on October 25, 2018 at 8AM Pacific Time (PT) and expires on November 5, 2018 at 8AM PT. To qualify for this promotion, you must 1) have an existing Second Life ("SL") basic account or create a new account, and 2) select monthly (every one month) billing for your SL account. The fifty percent (50%) discount will be applied to your first month's bill and future months will be billed at the standard Premium Membership price (currently US$9.50 per one month). For new accounts or accounts not previously upgraded to Premium Membership, after initial login through the Second Life viewer following upgrade to Premium Membership and: 1) following your first full week, the L$300 weekly stipend will be deposited to your account every Tuesday for the duration of your Premium Membership; and 2) after your account has been active for forty-five (45) consecutive days, the L$ sign-up bonus will be deposited to your account.
  5. There are a lot of people working behind the scenes on Second Life, creating new features, improving performance, keeping things running smoothly, and performing incredible feats of troubleshooting and resolving issues when it doesn’t. That is why we have invited Grumpity Linden (Director of Product), Oz Linden ( Senior Director or Engineering) and Patch Linden ( Senior Director or Product Operations) to participate in our next Town Hall - taking place November 15th from 10 to 11 am SLT. Collectively, these three have over 28 (!) years of experience working on Second Life and work closely with all the Second Life teams to continue to improve this platform that we’ve all come to love. They are some of the biggest stakeholders in the direction of the product development roadmap each year, and know the product inside and out! If you have a question that you would like to ask these Lindens, please take a moment to post it in the Community Forum thread “Town Hall Meeting with Grumpity, Oz, and Patch Linden - November 15” in advance of the Town Hall. Questions will be selected from all submissions made prior to November 9th, so be sure to get your question in before then! Don’t forget to mark your calendars for November 15 to see if your question is selected. On that day, you can join us live for the Town Hall meeting. Location will be publicized closer to the event - stay tuned! We’ll see you inworld soon!
  6. Here is where to submit your questions for the upcoming Town Hall with Grumpity, Oz, and Patch Linden! More information here.
  7. We're adding wishlists, favorite sellers (with a feed of recent items) and a few bug fixes. Features! Wishlists!!! Items can be added to the wishlist (if the item is not free) via the product page, and deleted via the delete button on the wishlist page Items can also be bulk added from your favorites list Wishlist can be found by viewing https://marketplace.secondlife.com/wishlist while logged in, or via the favorites links in accounts, Wishlists operate like favorites, except that you can find someone else's wishlist at /wishlists/firstname.lastname (there's a link on your own wishlist) There are also share buttons on wishlists. Follow merchants! Stores can be favorited on the main store page, and stores can be removed via the delete button on the list. Favorite stores can be found by viewing /favorite_stores while logged in, or via the favorites links in accounts. Shows your favorite stores, including up to four of their most recent products. Fixes: Avatar Brands were not visible when editing, and would then get reset as a result. That’s frustrating and we’re sorry. The related-item pickers (demo, related items) will no longer show archived products - but will show unlisted. We know you think your product is awesome. That’s why you’re selling it! However, Merchants can no longer review their own listings. When you change display options on your Manage Listings page, you will go to the first page of your listings. Whatever you chose to search by is what we’ll show you. We were accidentally overriding that with your sort from the previous session. Oops! Redelivering: when redelivering gifts, we would send a confusing email claiming to have sent the item to the gifter, even though we actually had sent it to the giftee. Listing limits: we were counting archived listings against your limit of 20000, but not anymore. We had recently replaced “Prim count” filtering with “Land Impact” filtering and then stopped finding all the expected results. We’ve located them and will return them to you once again. Category names were messed up on some products. A re-index has "unmessed" this.
  8. If you’ve been in Second Life for awhile, you are probably familiar with the MadPea Productions brand. In fact, back in 2013, the Drax Files covered and chronicled what they were up to and here - five years later - they are creating even bigger and more interactive games within Second Life! In the latest episode of Drax Files: World Makers, Draxtor Despres revisits Madpea and Madpea Production’s Queen Pea - Kiana Writer. Just in time for Halloween - this episode dives into the dark themes of many of the MadPea products, including Mad World - an amusement park with interactive games, rides, an escape room, and plenty of photogenic spots to get your creep on. Dive into the newest edition of the Drax Files and watch the video here, or watch below. Previous episodes of the Drax Files: World Makers are available on our official YouTube channel, and a selection of the most recent 10 is below. The Drax Files: World Makers - Episode 46: 10 Years of “Gone Gitmo” The Drax Files: World Makers - Episode 45: Arduenn Schwartzman The Drax Files: World Makers - Episode 44: Istanbul University The Drax Files: World Makers - Episode 43: nnoiz Papp The Drax Files: World Makers - Episode 42: Death Row Designs The Drax Files: World Makers - Episode 41: Vista Animations The Drax Files: World Makers - Episode 40: Bernhard Dörries The Drax Files: World Makers - Episode 39: Sergio Delacruz The Drax Files: World Makers - Episode 38 : Eboni Khan The Drax Files: World Makers - Episode 37 : Nonprofit Commons
  9. Are the rumors of legendary grid explorer Magellan's demise wildly exaggerated? Is his disappearance part of an elaborate conspiracy straight from the pages of a novel? Just how far will Ruth’s wrath go? Tyrah has discovered that many years ago, Magellan accidentally broke Ruth's magic amulet and instead of coming clean about his mistake, he hid the pieces all over Linden Realms, and then promptly left for an extended ‘vacation’. There has to be some link between this event, Ruth’s rage, and Magellan’s untimely disappearance! As new life springs from the once charred remains of Linden Realms, an all-new action-packed adventure awaits. Can you help find the pieces and put the amulet back together? It won’t be easy - you'll need to complete several quests and collect crystals but the rewards are worth it! Find out everything you need to know to HUD up and get one step closer to solving the mystery of Magellan and Ruth's bitter feud by visiting the Linden Realms Wiki, and get your quest started now! Lastly, we are looking forward to sharing the details of how we built this with you. Stay tuned.
  10. Linden Lab

    Second Life Pic of the Day 10.08.2018

    Today's Second Life pic of the day is "Pumpkin & spice 🎃 🍂" by Mʀ Kᴏʀᴇᴀ. To submit your image for Second Life Pic of the Day consideration, login to Second Life, snap some pics and add them to the Official Second Life Flickr Group. Be sure to check us out on social: Instagram Facebook Twitter Google+ Tumblr Pinterest Plurk
  11. Linden Lab has blocked the third party Android client “IM to Secondlife”; it may no longer be used to access Second Life. We did so due to serious violations of the Policy on Third Party Viewers relating to user account security and user privacy. If you have ever used that viewer, Linden Lab strongly suggests that you secure your Second Life account, beginning with updating your password on the Second Life account page: https://accounts.secondlife.com/change_password/ We may need to temporarily hold some accounts in connection with this incident. Please ensure that your contact information is up to date and verify your email address: https://accounts.secondlife.com/change_email/ As a reminder, although you may connect to Second Life using software released by a third-party developer, as explained in our Privacy Policy and Terms and Conditions, you do so at your own risk. Linden Lab provides a Policy on Third-Party Viewers to promote a positive and predictable experience for all Second Life Residents. Extra caution must be taken with third-party viewers that are not in the Viewer Directory: they have either declined to self-certify their compliance with Linden Lab policies or have been refused for noncompliance with the policies. -Oz Linden
  12. Linden Lab

    Second Life Pic of the Day 10.05.2018

    Today's Second Life pic of the day is "Welcome the Season of the Witch." by Minnie Fae. To submit your image for Second Life Pic of the Day consideration, login to Second Life, snap some pics and add them to the Official Second Life Flickr Group. Be sure to check us out on social: Instagram Facebook Twitter Google+ Tumblr Pinterest Plurk
  13. Linden Lab

    Second Life Edit of the Day 10.04.2018

    Today's Second Life pic of the day is "October" by Sylvia Olivier. To submit your image for Second Life Pic of the Day consideration, login to Second Life, snap some pics and add them to the Official Second Life Flickr Group. Be sure to check us out on social: Instagram Facebook Twitter Google+ Tumblr Pinterest Plurk
  14. Linden Lab

    Second Life Edit of the Day 10.03.2018

    Today's Second Life pic of the day is "HALLOWEEN" by Larisa Lyn (Rachel). To submit your image for Second Life Pic of the Day consideration, login to Second Life, snap some pics and add them to the Official Second Life Flickr Group. Be sure to check us out on social: Instagram Facebook Twitter Google+ Tumblr Pinterest Plurk
  15. Gather ‘round the campfire, Residents, it’s storytime. Campsites and horror movies have a long-standing relationship. Young adults find themselves getting into all kinds of trouble when they venture out into the woods, spirits linger on amongst the ominous trees and misty moonlit forest floors. Ancient curses are unleashed from nearby burial grounds, and mysterious beasts stalk the woods at night. Did you hear that noise? What was it? A few years ago, at a campsite very much like this, a storm rolled in on some unsuspecting Residents, and they were never heard from again! At night, they say you can sometimes hear their voices and see things moving among the trees … but whatever you do … Don’t. Go. Into. The. Woods. Premium members should drop by one of the Premium kiosks to grab the newest Premium gift - the Haunted Campsite. This is a fully interactive scene straight out of an 80s horror movie. You can control so many different elements, including weather, bats, music, and much more. Customize your tombstones, seek some relief from the unrelenting elements in your very own tent (though it won’t protect you from machete-wielding maniacs or hungry monsters!), and enjoy candy apples and scary stories around the roaring campfire. There are so many options, it’s almost terrifying! Haunted Mansion - Reanimated! Who says horror series can’t get better and better? The bone-chilling Haunted Tour is back again - and this fifth installment offers some new twists! Hop in a coffin and enjoy the wild ride through the twisted mind of madness. There is a rule in horror that you’re more likely to survive if you travel with a friend - so face your fears, grab your favorite squad of fiend-fighting friends and follow the Halloween path at Portal Park to the abyss of oblivion at the Haunted Halloween Tour. Glytches Get Spooky If you keep your jeepers creepers peepers peeled during Haunted tour, you may spot some new Halloween-themed Glytches. While the Glytches at the mansion are trapped like eternally damned spirits, you can collect them at the Tyrah and the Curse of the Magical Glytches game and add them to your ever-growing Glytch collection. Happy Halloween, Residents!
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