My account was banned a couple nights ago, after just coming back to secondlife. I logged on to find out that my account was terminated, I checked my email and there it was, an email saying that I had been copybotting. Althought I admit that there may have been suspicious items in my inventory, it was without my knowing and by no means was I marketting these items. Looking for some clarity and help on the issue I called Linden Labs. The customer support girl was nice but couldn't help me, so she redirected me to submit a ticket, which I did. I submitted a ticket that night, feeling reassured that I would get some answers, but alas, its been 24 hours and no response. Logging on to an alt and checking on the ticket leads me to a page that says it doesn't exist. Why would Linden Labs not provide me with any answers? What do I have to do to be heard?