What happened to the OP is a good example of the, in my opinion, fundamental problem with new residents and SL. They just dont "get" what SL is, at the beginning.
I assume many people come here with false expectations, but you cant really blame them, and LL only a bit. They hear about SL, it is online, often branded as a game, you have an Avatar. Sounds familiar so far. Plus you *can* have sex, you *can* have babies, you *can* be like superman with red lasers shooting out of your eyes. Yes, yes, yes, you *can* do all that.
So people come here and of course ask, where to do that, what button to click, what ...questgiver to talk to.
I believe, PR wise LL has to make it more clear what SL is (about) from the beginning, tell people, they actually have to *do* stuff, like build or script.