I have had this account for quite awhile and it has been inactive. I bought 1000 linden awhile back and kept them in the account. I decided to start utilizing it, so I bought a premium membership. It told me I had to get to the email and set up through the email. I never got the email. and I noticed I do not have a last name like everyone else. So now I have this invisible membership because they took my money, but I cannot complete the process. I am sorry if I posted in the wrong spot, I am very frustrated, and I can barely navigate in world let alone sort this out on my own. Help please!:o *update-- I noticed two of my accounts are linked to one email, so that is probably the problem. I changed this account to a new email.