Boston Linden

Retired Linden
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About Boston Linden

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  1. Advanced inventory management

    System folders  The Library How to retrieve old Library items  How to hide the Library Reducing inventory clutter Tips for recovering lost inventory items How to find the UUID of an inventory item This article contains detailed information about certain inventory features and advanced tips for managing and troubleshooting your inventory. System folders  A system folder is a special folder that can't be moved inside of other folders or deleted. To view the system folders: Click the Inventory icon on the toolbar. Select the MY INVENTORY tab. System folders have the following attributes: As the name implies, the system depends on these folders to sort and help you organize your inventory, therefore they cannot be deleted. They appear by default at the top-level of your inventory. If you wish to change this, click the Gear Icon at the bottom of the INVENTORY window and uncheck Sort System Folders to Top.  Inventory items you create or receive are automatically sorted into an appropriate system folder. No inventory item type is restricted to a single system folder. For example, if you create a pair of pants in the Clothing folder, you're free to move it into another system folder, or to a folder within a folder in the Clothing folder. Special cases: The Lost And Found and Trash folders are specifically for items you have lost or plan to throw away. You can right-click either folder and choose Empty Lost And Found or Empty Trash, respectively, to permanently delete everything inside the folder. Lost And Found contains items that have been returned to you. The Current Outfit folder has links to everything you're wearing, and actually shows the same items as My Appearance - Wearing. My Outfits contains individual folders, each with a icon and usually containing a complete avatar look. My Outfits' folders can contain original items if you intentionally move them in here, but otherwise they contain links. Outfit folders themselves are not system folders; they can be moved outside of My Outfits. Learn more about creating outfits. Note: Although you can't delete, rename, or edit any system folder properties,  you can put items inside of them. This feature allows you to create sub-folders within the system folders. The Library While the Library appears in your inventory and can be considered a system folder in some ways, you can't alter it or its contents at all. It contains stock content provided by Linden Lab for use by all Residents. The way this folder works is similar to a "shared drive" on your computer network. All Residents share the same content at any given time. Note: You cannot use objects in the Library until you copy them to your own inventory. You can drag a copy onto the ground, your avatar, or another folder in your inventory. How to retrieve old Library items  From time to time, Linden Lab adds, edits or deletes content from the Library to ensure that it remains a useful resource for all Residents. To make sure that any changes to your Library cause a minimum amount of inconvenience, we've archived all of the content and made it available for you at any time at the following inworld location: http://slurl.com/secondlife/Stillman/136/75/23 Simply click on the wooden box that says Old Library Content to retrieve a package containing all items that have been removed from the Library. How to hide the Library Select World > Show > Advanced Menu to enable the Advanced Menu.  Choose Advanced > Show Debug Settings. Type noinventoryLibrary. It autocompletes. Select TRUE. Close the Debug Settings window and restart the Viewer. Reducing inventory clutter If you find yourself with a large number of duplicate objects cluttering your inventory, you can use the following procedure to find and eliminate them: Open your Inventory window by clicking the Inventory button at the side of your screen. Enter the exact name of the duplicated item in the search bar at the top of the Inventory window, and press the Enter key. Wait a few moments while Second Life indexes and searches your inventory. If you have a very large number of objects in your inventory, this step may take a few minutes. Select all the duplicate items found in your search. Make sure to leave at least one for yourself! Press the delete key. To restore your normal Inventory view, click the X button in the search bar, or close your Inventory window and reopen it. Warning: Once you empty your trash, there is no way to retrieve deleted items! Be careful.  Tips for recovering lost inventory items If an item mysteriously disappears from your inventory, use the the procedures below to locate it. Click the Inventory button on the toolbar and select the RECENT tab. Items returned since last log off will be stored here. Clear the Second Life Viewer's cache.  Search for the item by entering its name in the Filter Inventory field of the INVENTORY window. Search the Lost And Found folder. Search the Trash folder. Search folders listed at the top of the INVENTORY window. Your filter settings may be hiding some of your invneotry items. To reset them, click the Gear icon at the bottom left of the INVENTORY window and choose Reset Filters. How to find the UUID of an inventory item If you make extensive use of LSL scripts, you may want to know the UUID (Universally Unique Identifier) of a texture or sound in your avatar's inventory. You can easily copy any inventory item's UUID to your computer's clipboard by right-clicking it and selecting Copy Asset UUID. This method is great for finding sound and texture UUIDs, but is not always effective for other inventory types. Here is a short list of exceptions: A notecard's UUID changes every time it is edited and saved. There is no way to find an object's UUID until it is rezzed inworld. There is no way to find an LSL script's UUID while it is in your inventory. You must have full permissions on any inventory item to copy its UUID; this also applies to calling cards, which are by nature "no-transfer" items. LSL has several detection functions that can help determine an object or avatar's UUID. If you are interested in learning to use LSL for this purpose, see the LSL Portal.
  2. Error messages

      Error with Intel motherboard chipset drivers To correct this, update the drivers for your motherboard, if they're out of date. There are a few Intel motherboard types that show this error even if the drivers are current. Notice that this message says Would you like to see a page with drivers? and provides Yes/No buttons. Clicking on No in response to this message results in an attempt to load Second Life. Components missing from the display panel (vbo check box) If you receive an error message similar to: "the following components missing from display panel-------------- vbo check box" you need to uninstall all versions of Second Life currently on your system, and then reinstall. More detailed instructions can be found in this article. "Unable to find a valid certificate" or "Unable to establish a secure connection to the login server" Your local network may be blocking secure logins. It's also possible (but comparatively rare) that your secure login is failing due to an incorrect date/time on your computer. To verify, double-click the clock in the Windows taskbar (usually in the lower-right corner of the screen). On a Mac, check your Date & Time. Make sure it's not a year off! Most modern computers can set their time automatically, including daylight savings. Be sure a firewall or Internet security isn't blocking Second Life access. If you're on an office or university network, your network administrator may have secure logins disabled. In this case, you may not be able to use Second Life on that network connection. See Using Second Life with a firewall for more information. Computer's clock is set incorrectly The full error reads: Unable to connect to Second Life. Often this means that your computer's clock is set incorrectly. Please go to Control Panels and make sure the time and date are set correctly. This message refers to time-based sensitivities with security certificates but normally isn't a problem, as you can test for yourself by deliberately setting your computer to the wrong time and trying to login. It should work. If you're absolutely certain your time is set correctly, you haven't changed your system setup, and Second Life was working fine moments before, it's likely a transient problem with our servers. Check the Grid Status Reports page for news and try to login periodically. If you continue to get this message after logins are again working reliably for other Residents, contact Support. Second Life fails to load and displays an error regarding DINPUT8.DLL This usually means that Microsoft's DirectX is not installed properly, or is an older version. To fix this, install DirectX 9.0. You can download DirectX at Microsoft's website. Motherboard or AGP drivers out of date The software that controls the core components of the computer, particularly the slot the graphics card is plugged into, is out of date and needs updating. You should be able to update your motherboard/chipset/AGP drivers. If you purchased your computer from a retailer, such as HP, Dell, or eMachines, you can obtain drivers at the manufacturer's website. If your computer was home-assembled, check your motherboard manufacturer's website for the most recent drivers. If you don't know what motherboard you have, you have two options: Second Life creates a log file (located in C:\Documents and Settings\<your user name>\Application Data\Second Life\Logs) that you can use to identify the manufacturer of your AGP chipset. You can find chipset drivers for the most common manufacturers at the following links:nVidia nForce Chipset DriversVIA Chipset DriversSiS Chipset DriversIntel Graphics Chipset Drivers Download WCPUID. (This application is not supported by Linden Lab!) After unzipping WCPUID to a directory, run wcpuid.exe (it may show up for you as simply wcpuid). Select View > System Info. When the Select Access Type window pops up, select TYPE 1 and click OK. The relevant information is under Manufacturer, Product String and Version String. At this point, you should be able to search Google for the information contained within Product String. You may not find a direct link to your motherboard manufacturer's site, but you should find a specific name for the motherboard if Product String was a code. You can then use that name to find your motherboard manufacturer's support site. If you're unsure what to do at this stage, post to the Technical Issues Forum. Be sure to mention your computer's specifications, including manufacturer model number (if it's a prebuilt system like an HP or Dell, or if it's a laptop) or the information WCPUID produced in the Manufacturer, Product String and Version String fields. "Verifying Protocol Version," "Cannot resolve domain name," or "Cannot find server" This problem usually takes the form of Second Life... Gets to Verifying Protocol Version and stops. Says it Cannot resolve domain name. Says it Cannot find server someservername.lindenlab.com. This error usually means that Second Life's network connection is completely blocked by your computer or your local network setup. In the vast majority of cases, this means that a firewall (such as your router), firewall software, or internet security software is blocking Second Life's network access. (Firewalls and internet security software frequently block most network uses that are not web browsers, instant messengers, etc.) If you're running a firewall or firewall/internet security software, you may have to reconfigure or disable it to use Second Life. If you're using wireless networking, you may need to use a wired connection. If you're on a business or university internet connection, you may need to contact your network administrator to verify that you can make non-web connections to the Internet. Specifically, you need to make both UDP and TCP connections inbound and outbound, on network ports 443 and 12020 to 13050. Can't run full screen, Can't run with a specific resolution, or can't run with 32-bit color Unfortunately, these error messages usually mean your graphics card isn't compatible with Second Life. If you've checked your graphics card and it is compatible, try updating its drivers. If your graphics card is listed as compatible, and you have the latest drivers, try these steps: Check Display settings: Right-click any empty space on your desktop and choose Properties.OR, open the Control Panel, then open Display. Click on the Settings tab. The Color Quality box should read Highest (32-bit). If it does not, change it to Highest (32-bit) and click OK. The Resolution should be at least the resolution Second Life is trying to run at. (In most cases, you probably want it higher, like 1024x768 or 1280x1024.) Check Windows Program Compatibility settings: Right-click the Second Life Icon and choose Properties. Go to the Compatibility tab. Make sure everything is unchecked.
  3. Using your inventory

    Basics Organizing your inventory Filtering Working with outfits Working with inventory links Creating a link Finding links in your inventory Updating links with a new object Sorting Giving and receiving inventory items Sharing with a friend Sharing with any Resident Receiving an object Problems with inventory Basics Click in the toolbar to open the INVENTORY window. Use this window to manage your inventory, all the virtual "stuff" you have in Second Life, including clothes, your avatar, and other belongings. Organizing your inventory Note: You can't move the Library folder, Trash folders or main system folders (those with special icons like Body Parts and Objects). Filtering You can also toggle all item types with a single click by using the All and None buttons in the Filters window. Below these is Always show folders, which displays all folders when doing a search. Unchecking it displays folders containing matches. Tip: If ever you think you've lost inventory, check that your filters are showing everything! Try selecting Reset Filters from the Gear icon menu in the INVENTORY window. Working with outfits You can save your clothing and attachments as an outfit (a folder containing everything you wish to wear). When you drag the outfit folder onto yourself, you'll instantly switch to the avatar shape, clothing, and/or attachments in the folder. Creating outfits is a great way to organize your inventory and makes it easy to quickly change your avatar's appearance. To create an outfit: Attach or wear the clothing items you wish to make inito an outfit. Right-click your avatar and choose My Appearance. Click the Save As button. Enter the name of your outfit in the dialog box. Click OK. Your new outfit folder will be located in your Clothing folder in your inventory. Making a new outfit creates an inventory link to each original inventory item in the outfit. This allows you to create multiple links to a single item. A link is shown in italics with the word (link) beside it. Each link is entirely dependent on an original item, and any changes to that item will affect all links. If you copy an item and then modify it, links created to each copy are independent. Note: Any item in your outfit that is no-copy is moved to the new outfit folder. Other items are copied instead. Warning: Be careful when deleting original items if you've made links to them. Deleting an original item breaks all links to it. Working with inventory links An inventory link is a reference to an original inventory item. A link is entirely referential, dependent on the original, and carries no unique properties that can be modified independently of the original. The Inventory window shows links in italics with the word (link) beside them. A link is different from a copy: copying an item creates a unique instance that can be copied further, and, dependent on permissions, modified or transferred. Wheras links are references without unique properties. For example, you can rename a copied item, but you can't rename a link. Creating a link To create links: Wear the items for which you wish to create links. Right-click your avatar. Select the WEARING tab in the APPEARANCE window. Click Save As. When prompted, give your new outfit a name that will help you easily identify it later. To delete a link from your inventory: Click the Inventory icon on the left side of the Viewer window. Click the My INVENTORY tab. Find the link you want to delete. It may be in the My Outfits folder. Press the Delete key or right-click the link and choose Delete. Note: If the item is worn, choose Detach From Yourself or Take Off, then right-click again to see Delete. This throws the link in your Trash. Important: Links are not copies! They are always dependent on original items, never the other way around. Deleting a link doesn't affect the original in any way. The reverse isn't true: deleting an item breaks all links to it. Finding links in your inventory Search your inventory for "(link)" to see all links. To find the original item that a specific link is connected to, right-click the link and choose Find Original. Inversely, if you click an original item in inventory, you can find all links pointing to it by clicking at the bottom and choosing Find All Links. Updating links with a new object You can change which object a link points to, allowing you to simultaneously update many outfits with an updated item. To update a link with a new object: Open your inventory by clicking the Inventory button. Find the original object you used in your outfits (the one all your links point to). Right-click the object in your inventory and choose Replace Links to open the Replace Inventory Links window. The window also shows how many links have been made to this original object. In your Inventory, find the new object you wish to replace your old object with. Drag the new object onto the New field in the Replace Inventory Links window. Click Start to update all links with the new object. Sorting To sort your items, click on the Gear Sort Folders Always by Name: Forces your folders to display alphabetically, even if Sort by Most Recent is also selected. If you uncheck Sort Folders Always by Name, folders with the newest received items appear at the top of the list. Try sorting folders alphabetically and by date and see which method you like best. Sort System Folders to Top: Selecting this option places all system folders on top. Show Filters: Lets you modify and reset the current filters, showing and hiding categories of inventory items to declutter your view. You can also choose to show only items added Since Logoff or since a certain number of Hours Ago or Days Ago. Giving and receiving inventory items There are several ways you can transfer objects with transfer permissions from your inventory to another Resident. Sharing with a friend To share an item with a someone on your Friends list: Click the Inventory button on the toolbar to open the INVENTORY window. Select the item you wish to share. Click Share at the bottom of the INVENTORY window. The CHOOSE RESIDENT window opens. Choose a recipient from your Friends list. To choose more than one, hold down Ctrl while clicking additional names with your mouse. A window opens, asking you to confirm that you wish to share the item with the Resident indicated. Click Ok to complete the transfer. If the Resident is online, the item is delivered immediately. If not, it is saved to the recipient's inventory. Sharing with any Resident If the intended recipient is not on your Friends list: Open My Inventory and click on the item you wish to share. Click Share at the bottom of the INVENTORY window. The CHOOSE RESIDENT window opens. In the CHOOSE RESIDENT window, select the Search tab. Type part of the person's name into the search field and click Go. Choose the desired recipient from the search results, click on his or her name, and hit Select. A window opens, asking you to confirm that you wish to share the item with the Resident indicated. Click Ok to complete the transfer. If the Resident is online, the item is delivered immediately. If not, it is saved to the recipient's inventory. Tip: You can also use the Near Me tab in the CHOOSE RESIDENT window to locate nearby Residents. If you are within view of the person's avatar, you can drag the object from your inventory directly onto the avatar or the avatar's name tag. Just be careful when using this method, as it's possible to drop the object on the wrong avatar by accident, especially in crowded areas. Receiving an object To prevent possible inventory losses, Second Life automatically accepts all inventory offers. Whenever you receive an inventory item, Second Life presents you with a dialog containing the following options: Show - Opens your inventory and highlights the received item. Discard - Sends the newly accepted inventory item directly to your Trash folder. Block - Blocks the Resident who sent you the object. Problems with inventory If you are experiencing inventory loss or other inventory issues, please see Advanced inventory management.
  4. Finding lost objects and attachments

    Locating objects Locating attachments Locating objects If you lose an item inworld, first try to locate it in your inventory: Click  in the toolbar . The INVENTORY window opens. Select MY INVENTORY > Lost And Found to see if the item has been returned. If not, enter a category or keyword into the Filter Inventory field and click Enter. If the object is copyable, search for it by name. You should see it appear in a folder, where you can rez and use it again. If you can't find the item in your inventory, go to World > Mini-map. If the object is relatively large, it will appear as a light blue square on your map. If the tips above don't work, try these advanced strategies for finding hidden objects: Select World > Show > Beacons. Beacons are colored locators that help you pinpoint special kinds of objects. From the Advanced menu (World > Show > Advanced), select Highlighting and Visibility > Highlight Transparent. This helps you see transparent objects. From the Advanced menu, select Rendering Types > Surface Patch to hide the terrain. This can make it easier to spot objects on the ground or underneath it. (Select Surface Patch again to show the ground.) If you think the object is lost in a structure you own, consider carefully moving walls around to see if anything is concealed inside of them (you will only be able to do this if you have the appropriate permissions): Right-click a wall and select Edit. Drag the colored arrows to move the wall. If you can't move a wall, it may be locked. While editing the object: Click the Object tab of the build tools. Uncheck Locked. Locating attachments Reset attachment slot Your avatar has multiple attachment slots. If you can find the worn attachment in your inventory, you can reset its slot. Doing so resets it to the default position, which means you will need to reposition it again. To reset an attachment slot: Right-click your avatar and select Edit my outfit. The APPEARANCE window opens. Click on Attachments to see all attachments. Find the one you're looking for and also remember its attachment slot, which appears in parentheses. Detach the object. Click the Inventory button on the toolbar, and search for the attachment by name or keyword. Right-click the attachment, choose Attach To, and select a different attachment point. Preferably a free one so it doesn't detach something else. Right-click the attachment again and choose Detach From Yourself. Right-click the attachment yet again, choose Attach To, and attach it back to the original attachment point. It should be visible, but positioned incorrectly. Near your avatar, right-click the attachment and choose Edit. Reposition the attachment as desired.   Camera through your avatar Hold Ctrl+Alt while left-clicking to orbit your camera so it cuts into your avatar. When you're looking through your avatar, right-click the attachment and choose Edit. Carefully drag it out with the positioning arrows.
  5. Privacy concerns

    Avatar privacy Create a private area On a Private Region On a mainland parcel What do if someone is disturbing you Avatar privacy Second Life® is a social experience, but sometimes you just want some peace and quiet. Here are ways to get time and space to yourself inworld. Show your online status only to friends and group members You can set your preferences so only your friends and fellow group members see when you're online: Choose Me > Preferences > Privacy. Uncheck Show me in Search Results. Check Only friends and groups know I'm online. Hide your online status and location from a specific friend In the Second Life Viewer: Choose Me > Profile  Click the People icon. Choose a Resident from the list, click on the Gear icon next to his or her name, and choose Permissions. Deselect See my online status to hide your status from them. Deselect See me on the map if you don't want your friend to be able to track your inworld location. Go into busy mode Select Me > Status > Set busy. Chat and instant messages are hidden, and an auto-reply is sent to those who IM you. If desired, customize the autoreply by opening the General tab of the PREFERENCES window and typing text into the Busy mode response field. Warning: While you're in busy mode, inventory offers are rejected automatically. Make sure you're not in busy mode if you're making a purchase or expecting to receive gifts from friends. Create a private area On a Private Region Private Regions in Second Life offer the greatest control and flexibility for configuring access.  As the owner of a Private Region, you can control access and permissions for the entire region, as well as for individual parcels within it. For added privacy, you also have the option of ensuring that your region does not have an immediately neighboring region. For information about how to purchase a Private Region, please see Buying Private Regions. Follow these steps to configure your region to permit access only to designated Residents and groups: Stand on your Private Region. From the menu at the top of the Second Life viewer, select World > Region/Estate. The Region/Estate window opens. Click the Estate tab and set the following options: Allow Public Access - Leave this deselected; doing so will allow only those on the access lists to enter your Private Region. Allowed Groups - Use the Add function in this window to add the group you want to allow access to the Region. You may also configure the following options, which help grant administrative controls to others that you trust and further limit access to the region: Estate Managers - Residents who are estate managers have access to region/estate controls.  Allowed Residents - If there are Residents to whom you wish to grant region access who aren't members of the allowed groups, add their names here. Banned Residents - Residents on this list will not be able to enter your Private Region.  On a mainland parcel The Second Life mainland offers an alternative to Private Region ownership, with some considerations. The mainland is made up of many interconnecting regions managed by Linden Lab. This means that you have configuration options for your parcel but cannot control who your neighbors are, what content exists outside of your parcel, and who is able to visit nearby parcels. For information about purchasing a parcel on the mainland, please see Buying land. Configuring access to your parcel Once you have ownership of your parcel, follow these steps to configure your parcel's security options: Stand on your parcel. Choos World > About Land in the Second Life Viewer. The ABOUT LAND window opens. Click the GENERAL tab. To set the land to the group that contains the students or Residents you wish to have access to the parcel, click the Set button next to Group. The GROUPS window opens. Select the desired group and click OK. The group is now set. Click the ACCESS tab and configure the following options: Uncheck Alllow Public Access. Allow Group Access - Check this to enable your group of students or Residents to have access to the parcel. Allowed Residents - If there are Residents to whom you wish to grant parcel access who aren't in the allowed groups, add their names here. Banned Residents - Residents on this list will not be able to enter the parcel. This list is typically added to on an as-needed basis. Create a skybox If you own a parcel of land, you can create a skybox: Rez a prim (right-click the ground and select Create). Right-click it and select Sit Here. Once seated, click the Object tab of the Tools window (you may need to click the More >> button to expand the tools). Set Position (meters) Z to 500, which is a typical skybox height. What to do if someone is disturbing you
  6. Problems with rezzing and inventory

      No build land Download queue for region stuck Scripted objects are too far away Other solutions To rez an object is to create it using the build tools or make it appear inworld by dragging it from your inventory.  If you are having trouble rezzing an object from your inventory, there may be several possible causes, addressed in this article. No build land If you are unable to rez an object, the land you are dropping the object may not allow building.  Note that building restrictions may be set by landowners on a per-parcel or per-region basis.  When you are on no build land, a small icon appears in the Viewer's location bar: .  If you see this icon, try moving to a different parcel or region that does allow building. Download queue for region stuck When you drop an item inword from your inventory, the object is placed in a queue to be downloaded from Linden Lab's central file server. If the size of this queue is very large, downloads may be extremely slow or altgteher interrupted. To see the size of the download queue: Enable the Advanced menu: World > Show > Advanced Menu. Select Advanced > Performance Tools > Statistics Bar. Click Advanced in the STATISTICS bar and scroll down to Pending Downloads (in the Simulator section). If the Pending Downloads number is high, try moving to another region. If the number falling, or zero, this is not the problem. If your download queue is high and never falls, please file a support ticket. Scripted objects are too far away Some scripted objects do not appear if you are too far away, even if they are within your viewer's draw distance. If the object you are trying to view has a script in it, try moving closer to it until it appears. Other solutions Here are a few more things to try if you cannot see inventory objects inworld: Choose Me > Preferences. The PREFERENCES window opens. Click the Graphics tab. Click the Advanced button. Move the Draw distance slider all the way to the left. Increase the Second Life Viewer's cache and bandwidth Choose Me > Preferences. The PREFERENCES window opens. Click the Advanced tab. Increase the Cache size. Click the Setup tab.  Move the Maximum bandwith slider to the right. Important: Setting Maximum bandwidth too high can have adverse effects on your Second Life experience. Try increasing maximum bandwidth a little at a time.
  7. How to improve Viewer performance

    General tips for boosting performance The basics Optimize your preferences Don't display extraneous things Manage your antivirus software Troubleshooting tips Using the statistics bar General tips for boosting performance Tip: Maintain your computer by: Routinely removing unwanted files and programs from the system. Defragmenting your disk drive regularly. Using anti-Malware software to remove spyware, virues, and other malware. Follow the recommendations here to improve overall performance of Second Life and address many common problems. The basics Make sure your computer meets the Minimum system requirements. It's best to exceed them to prevent bottlenecks, since they are the bare minimum required to run Second Life. A slower processor, older video card, or low memory can contribute to slow frame rates. Make sure you have working drivers for your video card. Search the Second Life Community for posts on your video card. The latest driver is not always the best. Make sure your firewalls are properly configured. See Using Second Life with a firewall for more information. Check to see if your hard drive light is showing a lot of activity. If it is, your system may be running low on memory and using hard drive swap space instead, which is significantly slower. Based on statistics collected by Linden Lab: If you are using Windows 8, make sure you have upgraded to Windows 8.1. Our statistics show that Second Life crashes half as often on Windows 8.1 compared to Windows 8.0. If you are using Mac OSX, upgrade to 10.9.3. Our statistics show that 10.9.3 crashes one third less than 10.7.5. Use a 64-bit version of Windows if you can. Even though we don't offer a fully 64-bit viewer for Second Life as of July 2014, our statistics show that Second Life running on 64-bit operating systems crashes half as often as on 32-bit systems. Important: Second Life allows but does not support wireless connections. Always use a hardwired connection if possible. Optimize your display preferences Optimize your preferences to help Second Life run more efficiently. Try the following: Choose Me > Preferences Click on the Graphics tab. Move the Quality and speed slider to Low. Click the Advanced Settings button Move the settings on the Mesh detail sliders to "Mid" or "Low." Automatically playing music and media can be very demanding on some PC equipment. Use manual play instead: Choose Me > Preferences > Sound & Media Deselect Allow Media to auto-play. Review the rest of your preference settings disable any unused features: Choose Me > Preferences or press Ctrl-P). Try disabling settings such as Play typing animation, Name tags, and Arrow keys always move me. Even minor items can add up to significant improvements in performance. For more information, see Setting your preferences. Don't display extraneous things Make sure your Viewer is not displaying unnecessary information that may reduce performance: Choose World > Show> Advanced Menu. Choose Advanced > Highlighting and Visibility. Select Hide Particles. Also: Choose World > Show Disable Property Lines and Land Owners. This improves performance by eliminating gratuitous visual noise. Manage your antivirus software To prevent false cache virus alerts and improve texture cache performance, turn off virus scanning for the following directories and add them to the list of ignored (trusted) directories for Norton AntiVirus: The Second Life skins directory, C:\Program Files (x86)\SecondLifeViewer\skins. The Second Life cache directory. To determine this directory: Choose Me > Preferences. Choose the Advanced tab. Look for the Cache location setting. See also Technical overview of Second Life security. Troubleshooting tips If you followed the advice above and are still experiencing performance problems, try the following. Exit and restart Second Life. This often is enough to fix the problem. Clear the cache. The cache is where the Second Life Viewer stores data on your hard drive for later retrieval. To clear the cache: Choose Me > Preferences. Click the Advanced tab. Click Clear Cache. After you're prompted, restart the Viewer. Check the Lag Meter: Choose Advanced > Performance Tools > Lag Meter. The lag meter breaks lag down into Client, Network, and Server lag, with corresponding indicators for each lag type. Click >> to reveal descriptions and advice for solving any lag problems you are having. Try teleporting to a quieter area or one with fewer objects, to see if the situation improves. Disable antialising. Check your Ping Sim and Packet Loss values: Choose Advanced > Performance Tools > Statistics Bar to open the STATISTICS window. The ping values are the time (in milliseconds) it takes to reach the server from your computer. If this number is high, it could indicate a problem with your network or internet connection. If Packet Loss is a nonzero number, your network or ISP may be having issues. See Using the statistics bar for more information. Check to see if there is anything blocking your computer's ventilation ports, and make sure all the fans are working properly. Laptops in particular can get quite hot when placed on a flat surface, so you may want to try propping yours on a stand to increase airflow, or consider buying a cooling device like a "chill mat". Finally, if you've overclocked or made other modifications to your computer, disable them until you can attain stability. You can use tools like Prime95 to stress-test your computer independently of Second Life. Using the statistics bar The statistics bar presents a detailed list of information about the performance of your computer and Second Life. While the sheer amount of information can be confusing, knowing what to look for can tell you a lot about what's going on in Second Life. To view the Statistics Bar, choose Advanced > Performance Tools > Statistics Bar. Definitions of the various statistics can be found on the Second Life Wiki at Viewerhelp:Statistics.
  8. How to deal with abuse and harassment

    What is abuse? Reporting abuse Merchant fraud and other scams Setting privacy preferences If the person is nearby inworld If you are being physically pushed inworld If you are being harassed by an object Finding the object with beacons Finding invisible objects Finding underground objects Other tips Dealing with the object If you are being animated  Preventing abuse on your land If you are a parcel owner If you are a region or estate owner / manager Additional tips   In other languages: Deutsch Français Español Português Italiano 日本語 Türkçe Русский What is abuse? Abuse occurs when someone or something intentionally harasses or bothers you in violation of the Second Life Terms of Service (ToS) or the Community Standards (CS).  Abuse is also sometimes referred to asgriefing. Fortunately, in Second Life you control many aspects of your environment: You control your avatar and what it experiences. The best way to prevent harassment or abuse is to use your settings to control your environment and who can interact with you.   Important: When you are the subject of abuse or harassment, stay  calm and follow the steps outlined in this article. Don't panic! Reporting abuse Although it won't stop an ongoing incident, please report cases of abuse.  Choose Help > Report Abuse to file an abuse report. Provide as much detail as possible.  For more information, see Filing an abuse report.   Tip: You can report a person or object for abuse by right-clicking on them and choosing Report Abuse. Doing this automatically logs the subject's name and exact location in the abuse report. Merchant fraud and other scams In addition to inworld griefing, be on guard for shopping fraud and other scams, both inworld and in Second Life Marketplace. If something sounds too good to be true, it probably is. See also: Tips for safe shopping Scams Phishing FAQ Transactions and disputes between Residents Setting privacy preferences You have a lot of control over what others can see about you in Second Life. Doing this can help to prevent unwanted intrusions and harassment. To set your privacy preferences in the Second Life Viewer: Choose Me > Preferences Click the Privacy tab. Set your preferences. Click OK. For more information, see: Privacy concerns. Online Safety Guidelines If the person is nearby inworld First, simply ask the person to stop their abusive activity.   If that doesn't work, try leaving the area. You may wish to put a a safe location in your Viewer's favorites bar for quick access. Finally, you can block the person: Right-click the offending avatar and choose Block.  See Blocking for more information.  Blocking stops voice and text chat and any visual interference from their avatar and their objects. If you have enabled avatar impostors in your graphics preferences, blocking an avatar also replaces it with a flat gray outline (an "impostor"). Choose Help > Report Abuse and file an abuse report about the incident.  Provide as much detail as possible.  See Filing an abuse report for more information.  If you are being physically pushed inworld If someone (or something) is pushing you or physically assaulting you inworld, sit down! Sitting prevents most physical forces from affecting your avatar. Simply right-click on the ground or something else nearby and choose Sit Here. If you're being harassed in voice chat  If someone is harassing you in voice chat, mute them as follows: Choose Communicate > Voice settings... to open the VOICE SETTINGS window. Mouse over the listing for the person you want to mute. Right-click their name and choose Block Voice. If you are being harassed by an object Finding the object with beacons If you are being griefed by an object emitting particles or sounds, do the following: Select World > Show > Beacons.  The BEACONS window opens. Under For these objects: select Sound sources andParticle sources.  Now objects emitting sounds are shown in yellow and objects emitting particles are shown in blue. Click the ?button in the BEACONS window for more details. Finding invisible objects If you see the beacons but not the source object: Choose World > Show > Advanced Menu to enable the Advanced menu. Chooose Advanced > Highlighting and Visibility > Highlight Transparent or press Ctrl-Alt-T. Doing this makes invisible objects visible and highlighted red. You can see many particle and sound sources with this tool. Finding underground objects To see objects stuck underground: Choose Advanced > Rendering Types Deselect Surface Patch or press Ctrl-Alt-Shift-5. Doing this hides the ground so that you can see beneath it. Other tips The following may also help: Choose Advanced > Disable Camera Constraints, to let you to move the camera beyond normal parameters. Deselect Advanced > Limit Select Distance, to let you to select objects normally outside your reach. Dealing with the object Once you locate the griefing object, block it. This stops all sound and text chat from the object: Right-click on the object. Choose Manage > Block. Tip: To hide bothersome particles, choose Advanced > Highlighting and Visibility > Hide Particles or press Ctrl-Alt-Shift-= You can also try to contact the owner of the object.   Right-click on the object. Choose Object Profile. Click on the owner's name to view their profile.   Click IM button in their profile and ask them to remove or edit the object. If you are being animated  If you are being animated against your will, choose Me > Movement > Stop Animating Me. Preventing abuse on your land If you are a landowner, there are a number of things you can do to prevent abuse and harassment from occuring on your land.  Both parcel and region owners can restrict entry to people who are at least 18 years old.  For more information, see Age restriction parcel and estate management features. If you are a parcel owner If you have the necessary rights, you can restrict who can enter your land, and freeze, ban, or eject others from land you own or control.  For more information, seeManaging other Residents on your land. It's good practice to deselect Object Entry.  This stops people from dropping or shooting objects onto the land, and prevents moving objects from crossing into it from a neighboring parcel. You can also restrict who is able to build on your land: Choose World > About Land or just right-click on the ground and choose About Land. Click the OPTIONS tab. Deselect Allow other Residents to: Build. If you are a region or estate owner / manager As a region owner or an estate manager, you have even more control over who can access your land and what they can do on it.   As an estate manager, you can restrict access to certain Residents or group members, ban specific Residents, kick out a specific Resident, and so on.   To access these controls: Choose World > Region / Estate. Click the Estate tab. As a region owner or manager, you can block people from editing terrain (terraforming), flying, pushing, and so on.  To access these controls: To access these controls: Choose World > Region / Estate. Click the Region tab. Additional tips If you are experiencing a griefing attack, and need time to kick and ban troublemakers: Choose World > Region / Estate. Click the Debug tab. Select Disable Scripts and Disable Collisions.  Note: Disabling scripts will temporarily stop all scripted objects in the region from functioning. However, as soon as you re-enabled scripts for the region, they will resume normal operation again.
  9. Using Second Life with a firewall

    Configuring your software firewall Norton Internet Security / Norton Firewall McAfee Personal Firewall ZoneAlarm Configuring your hardware firewall Using Second Life from a closed network The Proxy Settings window HTTP proxy SOCKS 5 proxy Other HTTP traffic Caveats   If you are experiencing network issues with Second Life, a firewall is often the cause. Follow the steps below to configure your software and hardware firewalls properly for Second Life. Please note that Linden Lab cannot provide support for configurations in which a firewall or internet security software is interfering with Second Life's network access. Note: Firewalls and anti-virus software frequently block Second Life's auto-update utility from installing the newest version. You can always download the latest version of Second Life at http://secondlife.com/download. Configuring your software firewall Software firewalls should list Second Life as a trusted program. We highly recommend turning on notifications for any blocked network activity. You should frequently monitor your software firewall settings, as some versions automatically update settings to provide tighter security. Consult the documentation for your software or visit the manufacturer's website for details on how to configure your internet security software. Linden Lab cannot provide support for third-party software. Don't forget the built-in Windows Firewall; certain system updates may cause the Windows Firewall to re-enable itself. You can find the Windows Firewall in the Control Panel, under Security Center. Norton Internet Security / Norton Firewall Start Norton Internet Security or Norton Personal Firewall. In the main program window, click Personal Firewall. Click Configure. The Personal Firewall configuration dialog box appears. On the Programs tab, the Manual Program Control list contains a list of programs. Click on the rule(s) for Second Life. Click Remove. Click OK to confirm the removal. Click Add and manually navigate to C:\Program Files\SecondLife\Secondlife.exe Tip: Turning off Internet Worm Protection can also help. Link to Symantec for Norton product configuration.   McAfee Personal Firewall Open the Personal Firewall and navigate to Internet Applications. Click on any listing(s) for Second Life and choose Delete Application Rule on the lower right. Click on New Allowed Application underneath the program list, and navigate to C:\Program Files\SecondLife\Secondlife.exe Additional helpful settings: Turn off Smart Recommendations. Turn on Show Red and Green Alerts, or Show All Alerts. Set the Security Level to Standard or lower. ZoneAlarm In the Programs panel, remove any entry for Second Life. Scroll down to the white area at the bottom of the programs list. Right-click and highlight Add Program. Browse to C:\Program Files\SecondLife\Secondlife.exe and click Open. Additional helpful settings: Set Security for the Internet zone to Medium or lower. Open the specific ports Second Life uses (see above) under Firewall > Main > Internet Zone Custom Settings. Many ZoneAlarm products include an AntiSpyware tool that detects some programs as a Remote Access Tool. These programs are quarantined by default. To set Second Life as a trusted program: Go to AntiSpyware advanced settings and set it to not automatically treat infections. Run the AntiSpyware scan. Locate Second Life. Choose Always Ignore. You may then set AntiSpyware back to automatically treat. Configuring your hardware firewall Although the details depend on your specific firewall, follow this general procedure: Open outbound access for TCP ports - Second Life servers do not establish inbound TCP connections to client systems running the Second Life Viewer software. Instead, they use the "request / response" message pattern. Enable outbound TCP access for ports 53, 80, 443, 12043, 12046 and 21002. Open outbound "session" access for UDP ports- Although UDP is a session-less transport, many firewalls block unsolicited incoming UDP traffic to a particular port unless it has seen recent outgoing UDP traffic from that same port. Activate outbound UDP for ports 53, 3478, 3479, 5060, 5062, and 12000-29999. Monitor - The intricacies of modern firewalls make it difficult for one document to cover every network configuration. Use tools such as ntop and nprobe to monitor network flow between the Second Life Viewer and servers to identify network flows blocked by the firewall. Using Second Life from a closed network To access Second Life from inside a closed network, such as at an academic institution or corporate office, you may need to configure Second Life to route its traffic through designated proxy servers. Proxy servers allow Second Life to communicate with critical resources outside a closed network. Note: Many schools and companies maintain proxy servers specifically for this purpose. If you need to connect to Second Life through a proxy server, contact your network administrator for the addresses, port numbers, and necessary credentials to complete the instructions below. The Proxy Settings window Second Life allows you to configure two types of proxy servers in order to route three distinct types of traffic necessary for connecting to and properly experiencing Second Life. To access the Proxy Settings window: Choose Me > Preferences from the top menu bar. Click the Setup tab of the PREFERENCES window. Click the Adjust proxy settings button to open the Proxy Settings window.  HTTP proxy The HTTP proxy is specifically for routing HTTP traffic meant to be viewed inworld via the Media Browser or Shared Media (and potentially "other" HTTP traffic). It is not necessary to set up this proxy in order to connect to Second Life from inside a closed network, but you will not have access to web content. If you need to set up an HTTP proxy for your normal web browser, you probably need to set up an HTTP proxy for Second Life as well. To configure an HTTP proxy for web pages in the Proxy Settings window: Check Use HTTP Proxy for Web pages Enter the HTTP proxy's network address and port number in the HTTP Proxy: and Port number: fields, respectively. SOCKS 5 proxy The SOCKS proxy is responsible for routing UDP traffic (and potentially "other" HTTP traffic) between Second Life and resources outside your closed network. If you are on a closed network, such as at a school or corporate office, you must configure a SOCKS proxy in order to connect to Second Life. To configure a SOCKS 5 proxy for UDP traffic in the Proxy Settings window: Check Use SOCKS 5 Proxy for UDP traffic Enter the SOCKS 5 proxy's network address and port number in the SOCKS 5 Proxy: and Port number: fields, respectively. If your SOCKS proxy does not require authentication, you're done! If your SOCKS proxy does require authentication, choose the Username/Password radio button under SOCKS Authentication and enter your user name and password in the marked fields. Other HTTP traffic In addition to web and UDP traffic, Second Life uses HTTP for a few other purposes, such as loading your inventory and loading textures on objects. You may choose to route this "other" HTTP traffic through either an HTTP proxy or SOCKS 5 proxy. If you have configured both types of proxies, try experimenting with each to figure out which one provides the best inventory and texture loading speeds. To select a proxy for other HTTP traffic, choose from one of the available radio buttons under Other HTTP traffic proxy in the Proxy Settings window. You cannot select a proxy you have not yet configured. Caveats Proxy servers do not currently aid the following features in getting through your network's firewall: Voice chat. You may still be able to use voice chat by forwarding the necessary ports as described above in Configuring your hardware firewall. The automatic updater. The crash logger.
  10. Improving performace

  11. Wifi and satellite connections

    Second Life is not compatible with dial-up internet, satellite internet, or some wireless internet services. Occasionally these types of connection may work with Second LIfe, but Linden Lab is unable to support them or to address issues related to their use. For the best Second Life experience, always use a hard-wired DSL or cable connection. 
  12. Troubleshooting avatar appearance

    If your avatar looks like a particle cloud If your avatar appears discolored or misshapen Additional helpful techniques This article describes some common problems with avatar appearance and how to address them. If your avatar looks like a particle cloud In Second Life Viewer version 1.20 and later, you appear as a particle cloud while your avatar is loading. This may also happen when some information about you gets lost on the way from one place to another. Don't worry, you aren't stuck this way forever!  (You may sometimes hear people refer to an incompletely loaded avatar as "Ruth" or "being Ruthed" for historical reasons.)  Follow these steps to restore your avatar to its normal appearance: Choose Me > Preferences > Graphics. Move the Quality and speed slider to the left (a lower setting). Click the Advanced button. Move the Draw distance slider to the left. Move the Mesh detail slider for Avatars to Low. Avatar impostors is checked by default. If you have unchecked it, enable this feature again. If your avatar appears discolored or misshapen If your avatar appears in strange, unintended colors or shows spikes, bumps, or other unsightly protrusions coming out of its body, check your graphics card to make sure it is supported and that the drivers are up to date. Learn more about graphics cards. If the problem persists: Go to Me > Preferences > Graphics tab. Click the Advanced button to show additional options. Uncheck Hardware skinning. Click OK to confirm. You may also need to restart the Viewer. Additional helpful techniques Try these from the top until one works: Quit and restart the Second Life Viewer (also called "relogging"). Right-click yourself and choose Edit My Outfit (don't save anything). In the APPEARANCE window, click the Back (<) button. Rebake textures by following these steps: Choose Me > Preferences > Advanced. Select Show Advanced Menu. Choose Advanced > Rebake Textures. Open your Inventory and enter a charcater (like a) in the Filter Inventory field. The number of items displayed in the top left of the INVENTORY window will increase as the servers fetch your inventory. Wait until the number stops increasing (this might take some time, depending on how much stuff you have), then relog. Re-wear your normal shape, skin, clothes, and attachments. This step is much easier if you are using a pre-existing saved outfit, but remember not to save anything before your avatar is restored! Clear the Second Life Viewer's cache. Use the avatar picker to access and wear a default avatar. Simply click the Avatar button on the toolbar and choose from an extensive collection of vampires, humans, animals, robots and vehicles.   Tip: Freebie clothing or old clothing and shapes can have performance issues in Second Life. Changing clothes and shapes often solves the problem.
  13. How to move a build

    Before you move Record your About Land settings Template Tips for moving your objects Preparatory advice Advanced menu options Tips for optimizing your objects before taking them Linden trees Invisible objects Skyboxes Practice taking objects Beware of coalesced object caveats Take your objects Migrate your About Land settings Rez your objects on the destination parcel Position yourself and rez Inspect everything This article  explains how to move a build, such as a house or store, from one parcel of land to another. It assumes that you have camera movement and object editing skills. Take your time, enjoy the videos, and take care with the fine details so nothing gets lost. We focus here mainly on moving large, complex builds, but the basic principles apply to builds of any size. Important: Most of the following video tutorials were filmed in Second Life® Viewer 1.23 or newer. You'll need this version to see certain features, such as primitive count, as-presented. Before you move Verify that the destination parcel is at least the same size in square meters as the source parcel. A parcel's prim capacity is tied to its dimensions. If your source parcel has filled up its prim allocation and the new parcel is smaller, you won't be able to fit all your objects on your new parcel. Familiarize yourself with the shape of both the source and destination parcels. The transition will be easier If they are similarly shaped. Likewise, observe the terrain — for example, if the source is craggy and the destination is flat, you should terraform the destination to match. Otherwise you may need to reconsider how certain objects are positioned. Record your About Land settings Each parcel you own has different settings; if you have multiple parcels, each one's settings should be recorded individually. There are a number of ways to record settings. You can use your operating system's built-in screen capture feature, such as the Snipping Tool on Windows Vista or Grab on Mac; the disadvantage is that you must re-type the text. You can also use an external text editor like Wordpad on Windows or TextEdit on Mac. If you find this too cumbersome, use Second Life's built-in notecards: Click the Inventory icon on the toolbar to open the INVENTORY window. Click the + button at the bottom left and select New Notecard.  Right-click the New Note in your inventory to rename it with your parcel name, so you can easily find it later. Double-click the note to open it. It's a simple text editor. Once you've decided whether you want to record your parcel settings in a notecard or an external text editor, make sure you open the tool you've chosen so that you can paste into it when ready. Then: Move your avatar to the desired parcel. You'll see its name in the middle of the menu bar. Right-click the the parcel and select About Land. Click the GENERAL tab (if it isn't already selected). With your mouse, select the parcel Name. Use Edit > Copy to copy the name (or the shortcut Ctrl-C). Click in the notecard or external text editor. Use Edit > Paste (Ctrl-V). Repeat the copy-and-paste steps for all parcel settings you wish to transfer. Note that a few, such as the OPTIONS tab's "Landing Point," will not apply to the new parcel (in this case, unless it's located at the same relative region coordinates). Template To make it easier for you, here is a template you can copy-and-paste directly into a notecard or text file and fill out. Adapt it to suit your needs. Tips for moving your objects Preparatory advice Proficiency at moving your camera is extremely important. Second Life objects are 3D, and it's easy to miss something obscured behind a wall when viewed only at one angle. If you're uncertain, learn more about Camera (point of view) controls before proceeding. This video shows how to select objects, either by Shift-clicking on them or dragging a selection rectangle: To simplify the process of maneuvering and taking your objects: Select Me > Preferences. Open the Graphics tab and click Advanced. Make sure the slider next to Draw distance is set to at least 128 m (the default). Tip: If you have a very powerful computer, you can increase the draw distance up to 512 m, but make sure performance is smooth — a low, choppy frame-rate makes it difficult to select objects. Under Mesh detail, set the Objects detail to High by moving the slider to the far right. To improve performance while moving, you can uncheck Atmospheric Shaders and set Water Reflections to Minimal. A more basic look is often easier to work with. Click OK to save settings. If you want to see where your parcel ends and others begin: Select World > Show > Property Lines to show your parcel's boundaries. Select World > Show > Land Owners to add a colored overlay over parcels. Parcels you own are green; parcels owned by groups of which you're a member are blue; and other parcels are red. Also, in the Tools menu: Select Tools > Enable Select Only My Objects. Tip: If you're moving a collaborative build, contact your co-builders and show them this guide to make sure you have a mutual understanding of what needs to be done. If you're having problems selecting larger objects, disable Build > Options > Select By Surrounding. Now your selection rectangle selects an object as soon as a small amount is within its range. If object outlines make it hard to tell what you're selecting, disable Build > Options > Show Hidden Selection to speed up performance. However, you may want to leave this on if you're selecting a building with objects in it, such as a house with lots of furniture. Advanced menu options We do not officially support these features, but they can help you immensely if you've practiced. If unsure, familiarize yourself in a public sandbox region to avoid destroying your content. Learn how to enable the Advanced menu. Enable Advanced > Disable Camera Constraints (not needed in 1.23 and later) to increase the distance you can zoom your camera out. This is useful for getting the big picture on a big build. Disable Advanced > Limit Select Distance to select objects that are further away, making it easier to select objects on a very large parcel. If you have underwater or partially submerged objects, disable Advanced > Rendering Types > Water to hide the water so you can select them without being obscured. If needed, disable object-object occlusion. Check Show Develop Menu under Advanced, then select Develop > Rendering and uncheck Object-Object Occlusion. Tip:Technically speaking, occlusion culling boosts performance by not rendering objects you can't see based on an octree, but in some cases it makes comprehensively selecting objects more difficult.  Disabling occlusion culling degrades performance, so remember to re-enable it after the move is done. Tips for optimizing your objects before taking them Be sure to unlock all objects before taking them! Rezzing even a single locked object along with many unlocked objects prevents the entire selection from being moved at once — the positioning arrows won't show up. This may result in deselecting the whole batch. To unlock objects: Enter Edit mode (Build > Select Build Tool > Edit Tool or Ctrl-3). Draw a selection rectangle over as many of your objects as you can. Click the Object tab in the Tools window. If there are any objects that are locked, Locked will be checked but grayed. Click Locked once to lock every object. Wait a few moments if it's a large number of objects; then click Locked again. If every object in the selection is locked, the checkmark is solid and only requires one check to unlock all objects. Select the objects again to verify that they're all unlocked. The Locked checkbox must be unchecked. If you didn't already select all objects on your property, repeat the steps above to ensure everything is unlocked. Consecutive passes help catch anything (like a lamp in a small room) you may have missed on the first go. Link as much as you can. This is especially important if you created the objects and/or have full permissions to them. You can safely do this on most basic structures in close proximity, like walls and roofs. Linking makes it more convenient for you to reposition objects after rezzing them. Important: Don't link different scripted objects, because that may mangle their functionality — for instance, linking a TV set to a couch may confuse which does what. Give your new linksets sensible names. Objects named "Object" in your inventory are hopelessly confusing because you need to rez them to see what they are — a waste of both time and space. Name each object descriptively before taking it. Use an object rezzing system. By using clever scripting, tools like Rez-Faux, Ilse's Big Build Rezzer, and others on the Second Life Marketplace let you package a collection of objects and reposition them neatly upon rezzing. Each one's specific usage varies, and they only work if the objects are moddable. Linden trees Linden trees are the system-provided foliage that is listed in your inventory's Library > Objects > Trees, plants and grasses folder. They have a number of tricky caveats to them, such as not being highlighted when selected. They also can't be linked to objects, making them even tougher to transport, although they can be included in a coalesced object. Watch this video to understand the caveats: Invisible objects Don't forget about these! Objects like visitor stat counters and ambient sound generators may be invisible. Some of these are scripted to show upon command, so consult the documentation for each one. If you can't remember where you left them, Advanced > Highlighting and Visibility > Highlight Transparent shows them. Similarly but to a lesser extent, Highlight Transparent also helps find partially invisible objects, like gradient light rays and textured glass windows. Advanced > Highlighting and Visibility > Cheesy Beacon can locate other special kinds of objects. Learn more. Skyboxes There are some special things to know for moving builds that are high in the sky, often called "skyboxes": It may be easier to select your skybox than a build on the ground. Since there tends to be less clutter the further up you go, you may be able to see your build as an isolated collection instead of one very close to neighboring builds. You can't easily see parcel boundaries when you're thousands of meters up. Get the center coordinates for both the source and destination parcels: Be on the ground. Move your avatar to the center of the parcel. Look at the middle of the Viewer menu bar for the first two coordinates. For example, "Yendra 34, 54". Note this and fly up. Get a flight assist. This allows you to fly high without your avatar sinking back down. If you've built in the sky before, you probably already have one. If not, search on the Marketplace. You'll probably need to rez a guide platform on the ground. You can't rez objects mid-air by simply drag-and-dropping them from your Inventory. Unless you have special tools, you need to rez them near existing objects in the sky. Here's how: Rez a cube near the center of your destination parcel. Resize it to 10x10x0.5 m or whatever fits your needs. You may prefer to rez multiple prims so that you have a rough idea where your borders are. (You can also tell by looking at the menu bar: if the info changes to a neigboring parcel's as you fly or walk, you've obviously traveled beyond the limits.) Sit on this prim. Right-click the prim and select Edit. Under the Object tab, change Position Z to the desired height of your skybox and press Enter. This will be near the lowest or "baseline" height upon which your skybox will be rezzed. You will also be transported into the sky almost instantly. Click the Stand button towards the bottom of your screen. Try dragging a test object (not your skybox) from inventory. Notice how the cursor changes to show you can rez when you position it on top of another object. Practice this at least a few times. Tip: Follow the general rezzing advice described below, but keep in mind that your parcel boundaries aren't easily visible in the sky. Practice taking objects Reassembling pieces into the "real thing" is like a jigsaw, so you may want to sketch out an organizational strategy. Clean your inventory's Objects folder. This is where new objects you take end up, so it's a good idea to drag other stuff out of the way into a separate folder or sub-folder. Enter Edit mode: either right-click on an object and select Edit or use Build > Select Build Tool > Edit Tool. Right-click an object to test. You should see its outline highlighted (yellow for root prim, blue for all others). Click and drag to select multiple objects. Alternatively, try holding the Shift key and clicking multiple objects. The Edit Tool window says how many objects are selected and how many prims (primitive, single objects) are within them. Try to keep your selection batches small. You can't select more than 4,000 prims because more than this is highly likely to result in error. Learn more about why. Note: Selecting many objects slows performance because all of their outlines need to be rendered. In addition, rezzing many prims into a region at once causes significant slowdown, decreasing reliability. Rez a couple of cubes or a small bunch of other objects you don't care about and try selecting and taking them all at once. You'll see them appear in your inventory with a special "stack of blocks" (commonly referred to by some as a "broken Rubik's cube") icon. This is a coalesced object. Beware of coalesced object caveats Coalesced objects are useful but have a number of potential problems including both perceived and actual content loss. As handy as they can be for complex builds, minimize coalesced object use unless you have a lot of practice with them. Take your objects Are you ready? The big moment is here. Hopefully you have practiced and are familiar by now with taking and rezzing objects from one location to another. Here are the steps you repeat for each object or coalesced set of objects: Enter Edit mode: either right-click on an object and select Edit or use Build > Select Build Tool > Edit Tool. Click and drag or Shift-click nearby related objects. Move your camera around the objects to make sure you haven't left out any important parts. If you have, reselect or Shift-click to add more objects. Once you've made a comprehensive selection, right-click and select Take. Wait a few moments (longer if you've selected 1,000s of prims); the objects should all disappear. Tip: For the first few times at least, you may want to open your inventory's Objects folder to confirm that the object(s) made it in. If you've taken multiple objects, the last object selected has its name shown here. Warning: You may be curious to rez and see what's in the file, but unless the objects are all copyable — and don't say "(no copy)" next to them — don't do it. Losing a no-copy object without backups likely means it's permanently gone. Migrate your About Land settings After you've recorded your parcel settings: Teleport to the parcel you're moving to. If your recorded parcel settings aren't visible, open them. Right-click and select About Land to open or refresh this new parcel's settings. Start overwriting previous settings, either by typing in the same values or by copying and pasting. Rez your objects on the destination parcel Before rezzing, check the region's performance. Try to do this when there are few or no other avatars in the region, beacuse avatars add load and increase the likelihood of error. For example, if you try to move a 1,000-prim set of objects when time lag is heavy, prims move asynchronously and some may be left behind. This sad situation is best avoided altogether. Set your group tag This only applies if your source parcel is set to a group. If it is, you need to set the tag so that objects stay put instead of being auto-returned to your inventory. In About Land's General tab, make sure the ownership and group are set correctly. Otherwise you increase your risk of losing content. If applicable, ensure your own group tag is set correctly to match the parcel's: Click Communicate on the toolbar. Click My Groups. Right-click the correct group. Select Activate. If group tags are visible, you see the tag above your head. Every object you rez while you are wearing this tag is automatically set to this group. (You can assign groups retroactively, but you might forget — it's better to follow the steps above in the first place.) Position yourself and rez Move your avatar to the center of the destination parcel and fly up a fair distance to get a good vantage point. You want to be able to see your whole build without having to keep moving while rezzing it. If your parcel is very large (like over 8,192 m2) or extends high into the sky, you'll probably need to fly around and reposition yourself occasionally. You can move your camera into overhead bird's-eye view, or you may prefer to view your build isometrically. Use whichever method gives you the most perspective on your build. Go into Editmode. Warning: If you rez objects while out of Edit mode, it can be very difficult to reposition them! Repeat these steps for each object or coalesced object: Rez an object once you have a good idea of where you want it to go. Wait a few moments until the "Selected objects" count in the Tools window stabilizes. Again, this is slower with large amounts of prims and poor region performance. Move the object using the usual positioning arrows. When satisfied — and only then — click elsewhere to deselect the object, or proceed directly to rezzing another object. Note: The above doesn't apply exactly to object rezzing systems, which are more forgiving if you misplace an object. Repeat until your build is complete. You will likely need to do some fine-tuning, and the moving process may expose leftover flaws from the original build that you want to improve on — here's your opportunity! Inspect everything Once your build is in place: Fly around and check everything out from various angles. Fine-tune as necessary. Terraform the land to better fit your build. Click on scripted objects to make sure they still work as expected. (If you're familiar with scripting, you can take advantage of this opportunity to recompile for Mono.) Congratulations, you've made the big move! Invite friends over and have a party!
  14. Inventory system folders

    System folders About What are the system folders? Why can't I delete system folders? What about the Library? How does the library work? What is the Library? Change your avatar with the Library How do I hide the Library? System folders About A system folder is a special folder in your inventory which has several unique attributes: System folders can't be moved or modified. They always reside in the top-level of your inventory (shown in the My Inventory tab of the INVENTORY window, accessed by clicking the Inventory icon on the toolbar). You can't delete, rename, or edit any system folder properties. Like regular folders, you can put items inside of them. Common usage is to create sub-folders inside of each folder. For example, "My Favorite Anims" inside the Animations folder. Inventory items you create are automatically sorted into an appropriate system folder. For example, in the INVENTORY window, if you choose the + > New Notecard menu, the notecard appears in the Notecards system folder. Similar behavior is true when you get items. For example, if another Resident or an object gives you a notecard, it appears in your Notecards folder. If you create a landmark, it appears in your Landmarks folder. If you upload a texture, it appears in your Textures folder. And so on. Snapshots appear in the Photo Album when you save them to your inventory via the Snapshot Preview. While they can be sorted independently, they're basically the same thing as textures. Receiving a folder puts it in your inventory's top level, regardless of its contents. System folders appear by default on top of all other folders, but this can be changed. In the INVENTORY window, uncheck Sort System Folders to Top. This lets other top-level folders you've created to get mixed in by sort order. No inventory item type is restricted to a single system folder. For example, if you create a pair of pants in the Clothing folder, you're free to move it into another system folder, or to a folder within a folder in the Clothing folder. Special cases: The Lost And Found and Trash folders are specifically for stuff you might throw away. You can right-click either folder and choose Empty Lost And Found or Empty Trash, respectively, to permanently delete everything inside the folder. Lost And Found contains items that have been returned to you — for example, if you left a car on a parcel with autoreturn on and it got sent back — so you may want to sort it out before deleting. The Current Outfit and My Outfits folders are specifically about your avatar's appearance. Current Outfit has links to everything you're wearing, and actually shows the same stuff as My Appearance - Wearing. My Outfits contains individual folders, each with a icon and usually containing a complete avatar look. My Outfits' folders can contain original items if you intentionally move them in here, but otherwise they contain links. Outfit folders are not system folders; they can be moved outside of My Outfits. When you create an outfit, body parts, clothing, and attached objects automatically get inventory links that refer to the original items. Tip: Learn more about inventory links. In earlier Viewer versions, system folders had special icons; currently, they do not. We're considering adding icon art, per EXT-2704[c] (not publicly viewable).   What are the system folders? Animations Body Parts Calling Cards Clothing Current Outfit Favorites Gestures Landmarks Lost And Found My Outfits Notecards Objects Photo Album Scripts Sounds Textures Trash Why can't I delete system folders? As the name implies, the system depends on these folders to sort and help you organize your inventory. However, you can create additional folders, including sub-folders within system folders. If you have upgraded from Viewer 1.23 to 2.0 and logged back in on 1.23, you see the new 2.0 system folders (like Current Outfit and My Outfits) added to your inventory. This change is irreversible, because we're going forward beyond Viewer 2.0, and being able to delete these folders would cause complications. Related, see VWR-17195[c]. What about the Library? The Library is a special case. While it can be considered a system folder in some ways, and it does appear in your inventory, you can't alter it or its contents at all. That's because it contains stock content provided by Linden Lab that isn't local to any one Resident's inventory. Think of it like accessing a read-only network hard drive you can browse, but can't modify. How does the library work? The Library folder in your inventory contains content provided by Linden Lab® for use by all Residents. The way this folder works is similar to a "shared drive" on your computer network. All Residents share the same content at any given time. You cannot use objects in the Library until you copy them to your own inventory. You can drag a copy onto the ground, your avatar, or another folder in your inventory. From time to time, Linden Lab adds, edits or deletes content from the Library to ensure that it remains a useful resource for all Residents. To make sure that any changes to your Library cause a minimum amount of inconvenience, we've archived all of the content and made it available for you at any time at the following inworld location: http://slurl.com/secondlife/Stillman/136/75/23 Simply click on the wooden box that says 'Old Library Content' to retrieve a package containing all items that have been removed from the Library. Trivia: All library items list Alexandria Linden as their owner. Last but not least, here are two video tutorials: What is the Library? Change your avatar with the Library How do I hide the Library? While you can't delete the Library, you can hide it: Enable the Advanced menu. Choose Advanced > Show Debug Settings. Type noinventoryLibrary. It autocompletes. Select TRUE. Close the Debug Settings window and restart the Viewer.
  15. Hiding avatars and restricting avatar sounds

    Overview Uses Hiding avatars How to hide avatars for a parcel Restricting sounds to a parcel How to know when you are on a parcel with hidden avatars LSL Restricting avatar sounds How to restrict avatar sounds Overview Viewer 2.8 includes two features that provide greater control to parcel owners: Ability to hide avatars on a parcel from those outside the parcel and vice-versa. This feature enables you to hide avatars and their activities and conversations from those outside a parcel and vice-versa. Ability to restrict sounds emitted by avatars on the parcel. To set these features for a parcel, you must use Second Life Viewer 2.8 or later, or a compatible third party viewer. However, if a parcel has hidden avatars or has restricted avatar sounds, you are affected regardless of which Viewer you are using. Uses Hiding avatars on a parcel may be useful for: Meetings and classrooms - when you want to meet with people without being observed or overheard by others on the region. Home dressing rooms - you can experiment with clothing, skins or avatars outside your neighbors' view. Store dressing rooms - retail establishments can provide areas in which customers can try outfits, skins and avatars without exposure to other shoppers. Warning: Adult activities are not allowed on parcels in General regions, regardless of whether the parcel has hidden avatars. On Moderate land, such activity is only permitted privately, behind closed doors. For more information, see Maturity ratings. Restricting sounds on a parcel may prevent them from disrupting an immersive experience or being used for griefing. Enabling this feature is analogous to muting all cell phones in a theater. It may be used to minimize unwanted distractions in performance settings. Hiding avatars The owner of a parcel (or, for group-owned land, a group member with the necessary rights) can hide avatars and their chat from those outside the parcel. By default, parcels DO NOT have hidden avatars. When enabled: Those outside the parcel can't see avatars on the parcel and vice-versa.  Other objects are not affected (EXCEPTION: vehicles ridden by hidden avatars are also hidden.) Those outside the parcel can't see nearby text chat from those on the parcel, and vice-versa. Group text chat is not affected. To be clear, when a parcel has avatars hidden, anyone outside the parcel cannot see (or communicate with) those on the parcel; conversely, if you are on the parcel, you can't see (or communicate with) anyone outside of it. The communication restrictions apply only to nearby (regular) chat, not group chat. The world map and mini-map are unaffected. LSL sensors function normally, and detect the presence of avatars on parcels with this setting enabled. How to hide avatars for a parcel To hide avatars on a parcel: Choose World > Place Profile > About Land or right-click on the parcel and choose About Land. Click the OPTIONS tab. Clear the Allow other Residents to / See and chat with residents on this parcel checkbox. By default, this checkbox is selected. Restricting sounds to a parcel Hiding avatars on a parcel does not affect voice chat, nor does it affect gesture and object sounds. To restrict these sounds to a parcel: Choose World > Place Profile > About Land or right-click on the parcel and choose About Land. Click the SOUND tab. To restrict gesture and object sounds to this parcel, select Restrict gesture and object sounds to this parcel. To restrict nearby voice chat to this parcel, select Restrict Voice to this parcel. How to know when you are on a parcel with hidden avatars An icon in the navigation bar shows the status of this setting for the current parcel: The icon appears when you are on a parcel with hidden avatars, and will not be displayed otherwise. The Places Profile window displays the same icon. LSL Pass the PARCEL_DETAILS_SEE_AVATARS parameter to llGetParcelDetails(), and it will now return an integer flag indicating if the avatars are hidden for the parcel. Restricting avatar sounds This release also adds the ability to restrict avatar sounds emitted on a parcel, which include sounds from: Gestures Sounds played from inventory Scripts on attachments You can set a parcel to allow sounds to be played by everyone (the default), only by group members, or by no one. Note: This feature actually "mutes" sounds (prevents them from playing), in contrast to the procedure described above in Restricting sounds to a parcel, which merely restricts them to the parcel. How to restrict avatar sounds To restrict sounds from avatars on a parcel: Choose World > Place Profile > About Land or right-click on the parcel and choose About Land. Click the SOUND tab.  By default, avatar sounds are not restricted, and the Everyone checkbox is selected. To permit sounds to be played byNo one: Clear both the Everyone and Group checkboxes.Group members only: Clear the Everyone checkbox, leaving Group selected.