I have been having the same problem as well. I had one of my friends who works on computers check the temps and the taxing on the system and they are both fine. The computer is brand new with 1TB hd. I have tried using Phoenix 1691, the new Singularity and Imprudence...all with the same problem. I have cleaned the computer out with compressed air, there's plenty of airflow, temps are within normal limits and there aren't any extra programs running. I completely gave up on Viewer 2 between the horrid layout and the fact that it left me dressed on my screen and naked to everyone else.