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Rhiana Innis

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Posts posted by Rhiana Innis

  1. I filed a ticket and the response I got was this

    "Thank you for contacting Second Life Support. We are sorry to hear that you are having trouble with the Marketplace. We did recently make some updates, which we posted in a blog that you can read; Marketplace Search Updates.


    As part of the changes to the way search works, in order to get an exact match you will need to put the search phrase in quotation marks. For example, if you are searching for a product called little red wagon, you will want to search for it as "little red wagon". You will find that this provides you with much better results."
     
    So basically this is how the new search engine works and you have to get used to it, smh!
  2. This has been happening to me too, 3 times last month, then it stopped, then yesterday someone bought a Rare then posted a bad review saying empty boxes, scammer, then this morning another one bought the same 2 rares then posted it was copybot. The reviews last month were removed by customer support but I also noticed that the accounts disappeared from search. One of the accounts that purchased from me did message me and said her account had been hacked. So it looks like someone is hacking accounts, buying gachas and leaving bad reviews, each time I've checked transaction history it says they had 10 items in their cart although only 1 or 2 were purchased from me, I have heard that others are also experiencing this, it's very frustrating.

    • Like 2
  3. I've also been having this issue for about 2 weeks now, getting lots of out of stock emails but no sales ones and in transactions it says "being Delivered" I usually get the sales email a few hours later or the following day. If they are saying it's fixed, clearly it's not lol

  4. 4 hours ago, Dessi Tyran said:

    Please explain to me, how a gacha reseller is suppose to know a creator from a foreign country has created something or its name would be considered intellectual property infringement? Furthermore, know all the US based words and brands that are protected by intellectual property; copyright, patent, trademarks and trade secrets?

    This is the thing that concerns me too. With all the creators we have from around the world, I have no idea what would be classed as intellectual property and yes I know as you say you can google, but what if you don't suspect and you list something anyway, then you get hit with a warning or a ban for something that you honestly didn't realize you had done wrong because you didn't create the item. I'm then gonna be worried about anything else I've listed.  I do try and stick to creators I know and whose Gachas I have played regularly but mistakes happen. I will certainly take more care when listing in the future but feel that resellers shouldn't be treated as harshly as a creator would, Just my opinion of course.

  5. 1 minute ago, Opal Faith said:

    I don't even know what I have to relist like you did Rhi... because inworld they all show as "active" and if I check for errors there are none

    The only way to know is clicking "unlist" then "list" for every item you can think of, I've been cleaning out my inventory over the last week so I have listed so many items, I can't remember them all, ughhh

  6. On 12/13/2020 at 2:52 PM, Whirly Fizzle said:

    LL just posted the group chat issues on the grid status: https://status.secondlifegrid.net/incidents/y93b1n2ms6w9

    An update would be nice, they posted on Grid Status 2 days ago but have said nothing since, this isn't a new issue as we had this same problem a month ago and they fixed it, all be it temporarily. 3 days without being able to post or see any group chats is frustrating.

  7. I had this issue about a month ago and it appeared to be fixed but for the last 2 days again I am unable to post in any of my group chats. Very few group chats are opening for me either, so I can't see if anyone else is posting. This is very frustrating.

  8. I'm getting the same problem, spoke to 2 friends of mine and they are getting it too, it's not just you :(

     

    Also on every one of my listings old and new I have this -  SL folder name:The folder name failed to load. Refresh the page to try again.

    it still lets me list the item but not sure why that error is constantly there, it's been like that for about a week. They do MP maintenance but it's not fixing the issues, just causing more.

  9. I've noticed this over the last week or so, advertising my gacha stores, the chat doesn't show up in the chat box for me but others see it, the problem is people are posting 2 or 3 times cause they can't see their own chat but others can. I have noticed it only seems to be when a slurl is attached to the post, regular chat goes through ok.

    • Like 1
  10. I had a linden dollar assessment too, I actually reported it just after it happened as I was suspicious of it. noticed the money was taken back this morning so I just filed my ticket, waiting to hear now. 3 of us got hit by the same person.

    • Sad 1
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